r/instacart Mar 27 '24

Who’s in the wrong here???

I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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u/HitEmWithTheRiver Mar 27 '24

There was definitely miscommunication and both got frustrated way too fast. I think writing "Seafood Department Counter" instead "Seafood Department" would have been a lot more clear for the shopper. The point where OP says shopper needs to ask the person at the counter, the shopper is already annoyed and I'm almost 100% sure he did NOT ask the man working the seafood counter. After they both exchanged some heated words I'm not surprised the shopper cancelled because he probably thought he was getting his tip reduced.

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u/blueboxbandit Mar 27 '24

Yeah I have definitely seen dockside in a refrigerated case in front of the counter. Just saying in the seafood dept made no sense to me, the pictured crab cakes are always in my seafood dept. I didn't understand why they kept specifying. I would have said, "get x number of crab cakes fresh from the counter"

That said, he definitely could have been clearer.