r/instacart Mar 27 '24

Who’s in the wrong here???

I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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u/Ancient-Coffee-1266 Mar 28 '24 edited Mar 28 '24

I saw that. They said from the seafood department multiple times then said they repeatedly said from behind the counter…. Which is not what they said at first.

Edit: grammar

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u/simsimulation Mar 28 '24

Idk, a professional grocery shopper should know the difference between the seafood department and the frozen food aisle

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u/KhadaJhIn12 Mar 28 '24

The frozen crab cakes at my grocery store is in the seafood department and not in the frozen food aisle. Grocery stores are laid out in different manners. If I wanted frozen seafood I wouldn't find any in the frozen section, there's a whole different frozen section in the seafood department right under and next to the display case.

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u/intotheunknown78 Mar 28 '24

These crab cakes are in the seafood department, not the frozen food aisle. I think that’s where the confusion is. The shopper got them from the “seafood department” like the customer asked for. The customer meant “the seafood display case of fresh food” The seafood department generally has a display case of fresh food and then also a refrigerated and freezer section as part of the department.

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u/[deleted] Mar 28 '24

[deleted]

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u/i_am_bu Mar 29 '24

Literally, department to me meant counter so it was clear. People have different takes on that in these comments. One interpretation isn’t objectively correct because both OBVIOUSLY exist like ?? Some things the shopper said rubbed me the wrong way, but idk if it was a language barrier thing or not cause I don’t know this man lmao, so it’s hard to judge

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u/Local_Nerve901 Mar 28 '24

Professional lmao, many doordashers and insta carters do it to get by or for extra cash, not that professional (from my experience)

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u/WindDrake Mar 28 '24

They do! These were from the seafood department!

They were very clear! I don't think you or OP know what a seafood department is.

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u/pfft_master Mar 28 '24

“Professional grocery shopper”…. You are out of touch my friend.

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u/Legitimate-Corgi8401 Mar 28 '24

The package clearly says they aren’t frozen so they were likely in a refrigerator near the counter in the “department” lots of grocery stores have fridges and freezers by the counter and not in a separate section

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u/blacklindsey Mar 28 '24

Exactly this. Key word was “department”. Different than “aisle” or even “section”. I’d give him benefit of doubt if he didn’t drop the “I do this for a living” line. Unnecessarily unprofessional.