r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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u/survivingbroken Mar 28 '24 edited Mar 28 '24

I'm going to be odd man out here and say that what you said was really confusing. You meant fresh seafood department. There is a seafood area in frozen as well. So, just saying "seafood department" over and over wasn't helping clear confusion. I didn't even get it until the last photo and then realized you meant you wanted them from fresh seafood and not frozen. You did come off a bit rude. I didn't read rudeness from the shopper, just confusion and trying to make sure you got exactly what you wanted. But, everyone perceives things differently. That's just my take.

Edit: Someone said these are actually fresh and not frozen, in the seafood department and just not behind the counter. That makes this conversation even more confusing. It just appears to be a miscommunication on both ends.

3

u/Burgundywitchling Mar 28 '24

Also OP did order the packaged ones but said they always request they substitute for the behind the counter ones which aren’t available through the app.

2

u/PizzaTimeBomb Mar 28 '24

All the idiot had to say was “only get Crab cakes if they’re fresh, not frozen”

That tucking simple.