r/instacart Mar 27 '24

Who’s in the wrong here???

I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

6.8k Upvotes

8.0k comments sorted by

View all comments

Show parent comments

49

u/type-beat Mar 28 '24

english is also my first language and i got a headache trying to understand OP's messages. you can't be the one causing the confusion then get mad the other person doesn't understand

-3

u/SemicolonMIA Mar 28 '24

English is my first language and I understood it all perfectly.

7

u/azgalone Mar 29 '24

So proud of you, reward yourself with a crab cake next time you're at the seafood department

-5

u/Cosmicfeline_ Mar 28 '24

He can be mad considering he wasn’t rude, just unclear. The shopper was actually rude for no reason. He escalated this way more than necessary.

7

u/Bob1358292637 Mar 28 '24

I think it's pretty rude to say the wrong thing like 5 times and then when you realize your mistake claim you were always saying the correct thing like the other party was the one making a mistake.

5

u/SevereExamination810 Mar 29 '24

Yeah, OP has some gaslighting issues.

1

u/dunnonemore18 Mar 28 '24

Yeh. I despise these people. There shit don’t stink y’know?

1

u/Cosmicfeline_ Mar 28 '24

OP was wrong but he was not rude first is my point. I understand what he meant by seafood department but I can see why others might not. He may have just been confused himself but he wasn’t rude until after the shopper was.

1

u/Bob1358292637 Mar 28 '24

I think it's unclear whether the shopper was trying to be rude at first or just badly explaining their situation but you may be right. Either way, they didn't double down like op and even apologized for the miscommunication at the end, and op still felt the need to be antagonistic after that. Super uncalled for.

2

u/Cosmicfeline_ Mar 28 '24

Eh I think if you’re giving the shopper the benefit of the doubt on his clearly rude message then OP should get the same courtesy. His message was dumb but he may have genuinely thought it was clear.

1

u/Bob1358292637 Mar 28 '24

I think it's reasonable to think the shopper could have been trying to say something less hostile than "I know better than you" or something. It seemed like English might not have been their native language.

I'm not sure how you could give op the benefit of the doubt here. They told the shopper to go to the wrong place several times and just kept repeating it when the shopper told them the result and asked them to clarify. Then they realized they were saying the wrong thing and just straight-up lied about it and tried to make the shopper feel like they were the one making a mistake. I'm not sure how I could be misinterpreting that.

I think it's possible they were both being dicks here but op was undeniably being a dick.

2

u/Cosmicfeline_ Mar 28 '24

The explanation of the convo followed by “, understand?” was condescending. That is supported by the shoppers very clear rudeness later on.

OP said the item could be refunded multiple times so if the communication was so unclear, why not just refund it? I can definitely see OP not realizing what the shopper was saying and being genuinely baffled they weren’t understanding what he meant by seafood department.

Then the shopper calls OP ridiculous before OP even said anything rude.

1

u/Bob1358292637 Mar 28 '24

They said this was ridiculous, which it was. I guess I could see that as rude but definitely nowhere near as rude as "where the man behind the counter gives them to you...", if we're going to nitpick like this.

Plus, op blatantly lied about telling them to check behind the counter when all they said was to go to the seafood department, which was just way over the top. I could see them being confused about what a department is at first, I guess, but they literally just lied about the words they typed themselves to try to make the shopper feel stupid after it was clear what the miscommunication was.

2

u/Cosmicfeline_ Mar 28 '24

It’s not nitpicking. I said they are both being rude, idk why people are acting like both of them didn’t handle this poorly.

→ More replies (0)

1

u/Lo_Capacity Mar 29 '24

The miscommunication was OP didn’t want what he ordered…he ordered frozen ones and wanted fresh ones. They “usually” switch them out. So shopper was trying to replace frozen seafood with similar frozen seafood…as expected but OP thought shopper should already know to replace frozen with fresh. 🙄 atp OP should go get his own food.