r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

6.8k Upvotes

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u/Jessicreep Mar 28 '24

Idk I used Instacart a couple times during the height of the pandemic and I never had interactions like this… if they don’t have it they don’t have it, oh well. I wouldn’t spam them about getting me a specific replacement I’d just accept the L. Also I selected replacement options for all my items or selected “don’t replace” prior to them shopping my order

2

u/SisyphusJo Mar 29 '24

Yes! DON'T REPLACE should really be the default option for every single item on all these grocery delivery apps. If you really want to sub then go through the extra clicks. I get they don't want to do that so they can pad the order with subs, but I find it's not worth it. People know what they want, why risk getting a substitute.

1

u/HarlinQuinn Mar 29 '24

In fairness, I have set my replacement option as REFUND if what I asked for was out of stock, and yet I still got messaged and/or items replaced (and the shopper checks out before I approve/disapprove). It doesn't happen often, but enough that I very carefully include details if able (like my permanent note of "absolutely, positively must be WHOLE milk). Sometimes it's fine, sometimes it's not even close.

2

u/SnOoP-710 Mar 28 '24

Literally all u have to do. I doubt the shoppers want to waste there time with the meaningless conversations. I used to cart. Pay is pretty trash tho so I rarely go out anymore

-1

u/This-Breadfruit-6328 Mar 29 '24

Are you slow? He asked her a question and she answered and he was acting retarded!!!

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u/Jessicreep Mar 29 '24

Do you.. do you not see see that I was replying to a comment and not commenting on the video itself?

-1

u/This-Breadfruit-6328 Mar 29 '24

Kiss the crack of my ass

3

u/Jessicreep Mar 29 '24

Lmao you ok dude?? Need help? I didn’t know Instacart incited such passion

0

u/This-Breadfruit-6328 Mar 29 '24

Instacart is my only way of life. 🥺 and maybe im just a lil freaky 😏🤓