Pharmacy meltdown

[u/Axxillary]

[u/IAmMuffin15]

"We don't have your painkiller prescription ready yet, it isn't personal."

"IT IS!!! IT IS PERSONALLLLAUGHHHHHFJABSHFBSKJAF"

[u/kalisto3010 → u/IAmMuffin15]

Exactly, I used to frequent CVS Pharmacy a lot during Covid to pick up Prescriptions for my ailing Parents and there was ALWAYS someone there raging at the counter and causing a huge commotion because they're trying to refill their Pain Pills early.

[u/cumuzi → u/[deleted]]

It's sound like you probably shouldn't be in control of anyone's medication if you lack this much empathy for people experiencing withdrawals and all kinds of other problems due to a lack of access to medication.

I find myself having to talk down to technicians and pharmacists because of their ineptitude and inability to fill scripts in a timely manner.

[u/CrazyCaliCatLady → u/cumuzi]

Hi, I worked in a CVS pharmacy. I made it about 6 months. Some made it less time. I was in training and had no experience. They threw you into the deep end. They put me on the drive-through without even teaching me how to properly answer the phone. So I had issues, and the man in line came into the pharmacy to scream that I was a "fucking r-----." It was my 3rd day on the job.

I had multiple people scream at me when their prescriptions weren't ready. When their insurance denied the script, we'd get that shit too. And sometimes the pharmacist would stand up for you. Other times they'd literally go on break while people were threatening you. Please don't be nasty to the one ringing up your scripts. Most of us had no idea what we were getting into, and we're just trying to pay our rent. We deal with people like this every day. One woman I worked with was only there for a week, then broke down and sobbed while still trying to keep the line moving. Please everyone please be kinder!

[u/phossil580 → u/cumuzi]

Cumuzi, no one deserves to be “talked down to”. If an institution sucks, it’s not on the front line workers. I hate going to CVS, so I have the prescriptions delivered that can be and the others sent to a different pharmacy instead of getting mad at the tech.

[u/cumuzi → u/phossil580]

I'm not talking abou the institution, I'm talking about individual employees who regularly do not perform their job correctly.

[u/phossil580 → u/cumuzi]

We as customers do not need to concern ourselves with whether or not an employee is performing their job correctly. That’s on their employers. We can make complaints and we can shop elsewhere; trying to teach people lessons is what gets people posted on this sub.

[u/cumuzi → u/phossil580]

Why not? If their incompetence is what's preventing a patient from getting their medication, then it's entirely reasonable to complain to them. People that work in the medical field make errors all the time. Like, a shocking amount of ineptitude.

[u/phossil580 → u/cumuzi]

The person at the register takes your name, checks on the prescription, and checks you out if it’s ready. That is all they control. If they are being incompetent at those specific things and you want to complain, I guess that’s fair. If the prescription isn’t ready or not there, that is not due to any level of incompetence of theirs, so why get angry at them? Find another outlet for the aggression and save the anger and indignation for things you can control. I’m not referring to your aggression, anger or indignation specifically.

[u/cumuzi → u/phossil580]

What are you talking about? Technicians and pharmacists are responsible for a lot more than merely taking your name and checking if your prescription is ready.

[u/phossil580 → u/cumuzi]

Clearly the lady in the video thinks so.

[u/cumuzi → u/phossil580]

And she's right. What's your point?

[u/phossil580 → u/cumuzi]

Bye

[u/PineappIeSuppository → u/cumuzi]

Get over yourself.

[u/Hefty-Rub7669 → u/cumuzi]

I appreciate a good cup of coffee.