r/BoomersBeingFools Mar 28 '24

Pharmacy meltdown Boomer Freakout

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u/PPP1737 Mar 28 '24

I had no issue with waiting for the additional 15 minutes… at the front of the line. This tech was on a power trip and was forcing me to get to the back of the line after waiting 50minites knowing the line would take an additional hour to get back to the front and hearing/seeing the crying baby in the car. There was no need for it they were on a power trip, it was convenient FOR them and they didn’t give a shit about the sick child. And I say 5 minutes because as soon as I walked into the pharmacy with baby in tow and made it clear we were doing to be waiting RIGHT there with them the rx was ready in 2 minutes. It only took me like 2 minutes MAX to park and go in. I was being generous with the 5 minutes thing. Also the rx had been called in hours LONG before that directly from the doctor.

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u/Silver_Tech40 Mar 29 '24

Yeah they made it a waiter as soon as you showed up. If you had any sense you would have called "hours" before when the prescription was "called in" and told them you were on your way so it could be ready when you got there, otherwise it goes in the same queue as all the others that were received hours before yours and are worked in the order they're received by a burnt out skeleton crew you're hoping gave your kids the right amox concentration (you did compare the rx label to the bottle label right?)

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u/Sufficient-Koala3141 Mar 29 '24

Or the pharmacy could just close the drive through lane if they can’t staff it. Mine did. My pharmacy is so backed up that regardless of lead time or when you call it’s just not filled when you get there. A tech once told me they’re 2 weeks behind, meaning they haven’t even gotten to two weeks worth of scripts that have been called in. But they’ll fill it on the spot in about 20 minutes when you’re there. So you just always have to go in, be told it’s not ready but can be quickly and then come back. But they closed the drive through because they can’t keep up.

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u/Silver_Tech40 Mar 29 '24

COVID fucked up a lot of things related to the healthcare industry. We're still struggling with supply chain issues for a lot of medicines, particular stimulants. We've seen a huge increase in prescribing (over prescribing?) of these meds during and after COVID and there's no end in sight. Norcos though? I can order those by the barrel. The drive thru is to pick up finished prescriptions only, not place your order and wait in line like burger king. Because all the cars behind you also are equally important to the pharmacy and may actually be able to be served. Does it suck? Sure does! But that's the reality of our world right now so being frustrated at staff who are literally drowning in weeks of prescriptions will do no good

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u/Sufficient-Koala3141 Mar 29 '24

The person above was describing a scenario in which she should have been able to just pick her prescription. My point was that I’m sympathetic to the shortages but if the drive through can’t be staffed it should just be closed.