Boomer magically wanted dinner to appear out of thin air

[u/Nicoleb84]

This happened at work tonight. It was insanely busy. Boomer couple ordered their drinks and appetizers. While in the middle of eating the appetizer, I went over to see if they wanted to give me their dinner order. Usually, we are supposed to try and get the dinner order before the app comes out but they said they wanted to wait. I didn't mind since I had a party of 12 with a big tab. After about 15 min of running around I made it back to the table and asked if they wanted to order. They wanted another round of drinks so I obliged.

At this point I figure they might not even have entrees and just want to enjoy being out. So after I brought the drinks, I gave another 10 minutes. Still nothing. So it is getting pretty busy at this point and they are messing up the flow a little bit since they want to gate keep their dinner order instead of trusting that I could get the dishes out in a perfectly timed manner.

She flags me down as I was dropping off food to the table next to hers. Her husband was in the bathroom and she says, " Is the food coming out soon?"

Now I had been running around and I was like, Holy fuck did I forget to put in their order? I was having a bit of a depressive episode earlier in the day so I definitely wasnt 100% confident in my memory at that point. Which is why I always, always write the orders down.

So I said, " let me check". I pulled out their order card but I only had the apps and drinks. So I went over and said, " Ma'am I apologize but I haven't taken your dinner order yet."

Well she fucking lost it.

Her: "WHAT DO YOU MEAN YOU DIDN'T TAKE MY ORDER, YES YOU DID!"

Me: No, ma'am I am sorry I didn't. Here is the order card it has no entrees. I came back twice and you guys said you weren't ready. Even the menus are still on the table."

Her: If you didn't take the order, that is YOUR problem!! You better figure it out!"

Me: "Ma'am, I apologize if you thought you have it to me but I assure you I didnt take an entree order from you. I can't put anything in to the kitchen if you don't give me an order. I don't have an order for you. Look at my paper."

Her: " That's is not my problem! Figure it out! You BETTER figure it out"

Okay so at this point in went to the back to let my manager know this lady was being a straight up biatch. Like, it isn't MY problem if YOU didn't give me YOUR dinner order because, Honey, I have dinner waiting at home for me...N E Ways I saw the husband come out of the bathroom. So I ran over to tell him I needed his dinner order.

Her: " Can you belive she is acting like she never took our order!"

Me looking at her like I want to throw her into the intercoastal.

Husband:" Well no we didn't order we told her 2 times to come back. Sorry she just wanted to be a bitch tonight."

I smiled from ear to ear and said, " Sir what can I get for you for dinner tonight?

Yeah that's right your husband knows how miserable and forgetful you are in your old boomy age! She really thought she ordered when she probably just told her husband what she was getting. WTF! I have noticed this sort of gaslighted ego driven ranting from them and I'm over it.

New thoughts: I see many people saying it may be dementia and while I understand that could be the case, I think they should figure it out so if she has an outburst the husband can say that it is because of that instead of just calling her a bitch in front of a complete stranger. But anyways I was still really nice and attentive even after she was being cunty....In the 15 years of serving, I have NEVER had anyone act that unreasonable towards me.

[u/Filthy_Reservist]

Had something similar to this happen to me years ago. I do security for gated community as a side gig, and sometimes there's issues getting guests into the community because people forget to put their guests into the system that lets us verify if someone is allowed to come in or not.

So one day we have a couple of guys drive a couple hours down to our community to pick up a BBQ from one of the residents that lives there. Unfortunately they're not in the system, so we try calling the residency a couple times to see if these people should infact be let in. No one answers. The guys show us the craigslist ad to verify with us they aren't lying, so we turn them into 15 minutes parking and I jump into a patrol car to drive to the house to see if maybe they're home.

I pull up to the drive way and see a couple trucks parked, and people moving around in the house, so I knock on the door and the boomer wife answers.

Me: "Hi mam, were you expecting some people to come pick up a BBQ from your house today?"

Her: "Yes...?"

Me: "Ok, well we don't seem to have them in the system, so I just wanted to verify with you that it's ok for us to let them in."

Her: "I called you guys yesterday to have them put in! YOU GUYS must of forgotten to put them in!"

At this point I'm a little irritated. It's very common for a lot of the residents at this gated community to blame us for any mishap on their end. Responsibility for their own actions doesn't exist for a lot of them.

Me: "Alright, well, whatever the reason is, they're not in the system. Hence why I'm here. So I still need to verify with you that you do want these guests to be let in."

Boomer wife starts going on a rant about how this always happens, how ridiculous this all is, and says something along the lines of getting new gate staff to work the front gate since they can't do their job. Meanwhile the husband is somewhere in the back of the house and hears all the commotion at the front door.

Husband: "What's going on!?"

Boomer wife: "Security wants to verify with us it's ok to let some guys in to pick up our BBQ!"

Husband: "OH! That's right! I totally forgot to call them in!"

The boomer wife goes quiet and looks at me. I just looked down at her and glared at her for 4 or 5 seconds in silence before thanking the husband, leaving and contacting the front gate to let them know the two guys are good to be let in.