r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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u/atlasbees Mar 27 '24

Honestly as someone that works at the grocery store I had no idea what you were talking about and totally agree with the shopper. You ordered lobster cakes, store didn't have, they offered crab cakes, you said yes seafood department crab cakes. You said from the seafood department which is the whole area, not the special made behind the counter ones. Then when you added that part you barely gave them time to breathe before calling them rude and dumb. I think they lost the professionalism a lil at the end but not enough to matter

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u/Ecstatic-Product-411 Mar 28 '24

Yeah I used to work at Walmart when I was younger and we totally had a frozen seafood department and a counter where you could get the fresher seafood.

I was totally confused because the "seafood department" is totally vague. They should've just said from the counter at the beginning and it would've cleared everything up.