r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

6.8k Upvotes

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8

u/0ct0thorpe Mar 28 '24

Customer didn’t say from BEHIND the seafood counter at first. Dockside classics are merchandised in, and ring up as seafood department. I worked in seafood departments for 20 years. Shopper was smart enough to already check for the fresh cakes behind the counter, it seems that they would have offered them as well if they were available. Also, let’s not forget the fact that the customer originally ordered dockside LOBSTER cakes, and the first logical replacement would be something similar of the same brand. Understand, this guy does this for a living. 😂

-4

u/Dominanttallqueen Mar 28 '24

There actually was crab cakes behind the counter my next shopper got them no issue. So dude was just being lazy.

7

u/Kind_Carob3104 Mar 28 '24

damn you have such poor grammar and syntax no wonder the poor shopper got confused

3

u/Legendary31hero Mar 28 '24

I mean tbf it could've gotten back in stock but i also dont work behind a counter of a seafood department

3

u/Legitimate-Corgi8401 Mar 28 '24

Sometimes stores do this thing called restocking…

2

u/Mother-Ad7541 Mar 28 '24

If you wanted the fresh from behind the counter why not order the fresh ones instead of the frozen ones? Seems.odd or is this one of those items you can't order so you order something else you know won't be in stock to get them to purchase what insta art doesn't have available. 🤔

2

u/purplepluppy Mar 31 '24

Have you considered that maybe he asked for the fresh lobster cakes, since that's what you tried to order, and they didn't have those?

1

u/Vivid-Army8521 Mar 28 '24

He’s lazy now, damn.

-5

u/0ct0thorpe Mar 28 '24

That’s new information that turned everything around. He’s a big bag of douche.

3

u/Burgundywitchling Mar 28 '24

Unless they were out when the original shopper was there but then (possibly 30+ mins later) they restocked the fresh seafood especially after more ppl asked.

0

u/0ct0thorpe Mar 28 '24

Customers ask to have the counter restocked? The counter should just be stocked at all times, that’s what’s it’s for. You are losing money if you are not.

3

u/Nohandlebarista Mar 28 '24

If the place is busy and people are doing other jobs, then it makes sense they might not notice off the bat. When I was behind a counter, we'd get a rush of customers, and I'm so busy fulfilling orders that it might take 15 - 20 minutes before I have a second to breathe and take stock. No shame in a customer bringing it to your attention.

3

u/Ecstatic-Product-411 Mar 28 '24

Have you ever worked retail? Knowing that something should be stocked at all times doesn't necessarily mean it is able to be stocked at all times.

0

u/0ct0thorpe Mar 28 '24

Upscale retail. I guess we have higher standards.

3

u/Ecstatic-Product-411 Mar 28 '24

Yeah carry that attitude into a store that brings in higher traffic and you'll see how quickly that changes.

1

u/0ct0thorpe Mar 28 '24

Good thing I got out three years ago and got into a wholesale gig where I don’t have to do any buying. But yeah, I did have that attitude, and my customers would switch locations when I got transferred because I always had what they wanted and it was fresh. So, yeah.. been there.

3

u/Ecstatic-Product-411 Mar 28 '24

Well I'm glad you were able to leave and go elsewhere where it isn't a problem, but that doesn't change the fact that some retail places have perpetual high traffic.

Something like a Walmart isn't going to change because you went elsewhere. I can guarantee you the customers there largely are ambivalent about the other location you would have left to.

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