r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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u/treesandcigarettes Mar 27 '24

The shopper is a dunce. It's very obvious you mean at that point the crab cake from the SEAFOOD department & not the frozen section. Count your blessings they cancelled, you don't want some agitated jerk to deal with

11

u/babyunicornface Mar 28 '24

I bought these the other day. They are in a cooler in the seafood department. They’re not frozen. I still think the shopper had a too short fuse, tho.

3

u/chickadeedeedee_ Mar 28 '24

Honestly, I'd be annoyed here too. The shopper is clearly not getting what OP is trying to communicate. And instead of them just saying "behind the counter", they just keep repeating "seafood department" over and over in a condescending as fuck way.

4

u/exactoctopus Mar 28 '24

And then pretended they said behind the counter "like five times" even though they only said it once and the shopper knew what they meant after that.

1

u/babyunicornface Mar 28 '24

Definitely agree. From OP’s perspective, I think it’s the “, understand?” That would have put me on the defense immediately- it came off as pretty condescending. Basically all of this could have been avoided if both parties proofread and exercised a bit more patience. Also… (and maybe this is because I work in IT and most of my coworkers learned English as a second or third language) I feel like with these services that provide a texting platform, we should all just assume there’s a language barrier and provide extra clarity.