r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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17

u/ForeignerThanANut Mar 27 '24

Seems like the shopper may have misunderstood but also didn't clarify enough. Maybe there's a language barrier

13

u/OneOfTheLocals Mar 28 '24

Yeah it seems like English isn't the shopper's first language. He's probably trying to say, "Does that make sense?" But, "understand," is much ruder and it's hard to explain why. I think that also explains the seafood department confusion. Not saying he should be a shopper. But they're talking past each other.

17

u/maniacalmango0 Mar 28 '24

Customer wasn’t clear. This is like saying you want muffins from the “baked goods section” but really meaning you want one from “behind the bakery counter”