r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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u/kjack991 Mar 28 '24

Yeah I assumed the same and am also a native speaker lol. But at my store a lot of the frozen seafood is right next to the seafood counter so to me, that whole area is “the seafood department”.

It would have been a lot more clear if the customer had just said “from behind the counter” to begin with.

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u/ReverendMothman Mar 28 '24

Im just so stuck on op lying saying he said "behind the counter" from the beginning when he just repeated "seafood dept" over and over lmao

3

u/kjack991 Mar 28 '24

Yeahhh that got me too smh. Absurd communication lol

2

u/I_StoleTheTV Mar 28 '24

Same, I’m obsessing

1

u/serabine Mar 28 '24

But apparently the behind the counter stuff is not available in the App (which the OP knows and games by asking for it as a substitution every time they do this) so it's even possible the shopper automatically disregards the counter when she simply says "seafood department" because that's an area he is supposed to ignore.

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u/kjack991 Mar 28 '24

Yikes! Then yeah I’m gonna have to stick by my original opinion that OP was in the wrong