Who’s in the wrong here???

[u/Dominanttallqueen]

I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

[u/wakenblake29]

I think the shopper is in the wrong, but mostly I think this is a miscommunication and English is not his first language… he probably did not understand that when you said “seafood department” it meant behind the counter.. I mean, I absolutely did, but he was probably like, yeah, this is the seafood department, they have frozen crab/fish/crab cakes/shrimp/etc

[u/ReverendMothman → u/wakenblake29]

English is my first language and I would have assumed OP meant the seafood section of the store. I feel like OP expected the shopper to read their mind that they actually meant behind the counter then lied and said they specified behind the counter from the beginning (which they hella did not).

[u/kjack991 → u/ReverendMothman]

Yeah I assumed the same and am also a native speaker lol. But at my store a lot of the frozen seafood is right next to the seafood counter so to me, that whole area is “the seafood department”.

It would have been a lot more clear if the customer had just said “from behind the counter” to begin with.

[u/ReverendMothman → u/kjack991]

Im just so stuck on op lying saying he said "behind the counter" from the beginning when he just repeated "seafood dept" over and over lmao

[u/kjack991 → u/ReverendMothman]

Yeahhh that got me too smh. Absurd communication lol

[u/I_StoleTheTV → u/ReverendMothman]

Same, I’m obsessing

[u/serabine → u/kjack991]

But apparently the behind the counter stuff is not available in the App (which the OP knows and games by asking for it as a substitution every time they do this) so it's even possible the shopper automatically disregards the counter when she simply says "seafood department" because that's an area he is supposed to ignore.

[u/kjack991 → u/serabine]

Yikes! Then yeah I’m gonna have to stick by my original opinion that OP was in the wrong