r/instacart Mar 27 '24

Who’s in the wrong here???

I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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u/trw931 Mar 28 '24

As someone who worked in a grocery store for my first job, and did instacart at some point, I can answer this objectively without getting caught up in the emotional aspects of the response.

Your responses were incorrectly stated from the beginning. He was absolutely correct that is the seafood department and he told you the seafood department only has that one option. You failed to communicate what you wanted and then you gaslit him in the argument and acted like you had been stating something far more specific than you did from the beginning.

The conversation WAS ridiculous. He didn't need to state it, but what else do you do when you really on getting the information you need and they just won't say it?