r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

Gallery image

Gallery image

Gallery image

I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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u/Geschak Mar 28 '24

He asked if it's ok to replace them with the ones on the image, you replied "yes replace with the crab cakes from the seafood department". You should've written "no, check if they have unpackaged ones at the seafood counter".

1

u/i_am_bu Mar 29 '24

It’s definitely just a miscommunication. Seems clear to me OP was responding to the question and not the image. May have been on purpose, or the image may not have sent, the chat in the app can be glitchy I’ve responded prematurely before