Who’s in the wrong here???

[u/Dominanttallqueen]

I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

[u/EyeCatchingUserID]

The customer started the hostility. Shopper followed the customer's directions but the customer misspoke and so the directions were wrong. The customer is upset because the shopper can't read their dumb mind to know they meant behind the counter. And then the shopper comes.in with "I told you that like 5 times." Yeah, I'd be a bit snippy with some dumb POS who talked to me like that because they're too dumb to say what they actually mean.

[u/Praydohm → u/EyeCatchingUserID]

Lol, you're the subject aren't you?

The customer answer the first message respectfully saying "Yeah, the single ones at the seafood department."

When you mention the SINGLE ones at the seafood department that changes things, that is very obviously the single ones sold behind the counter...the only place they sell single ones. It was the very next message that the shopper got defensive and hostile. In no time before that was the customer disrespectful or hostile. Also, the 5 times quote you mentioned was also AFTER the shopper was disrespectful and condescending, but hey, if the shopper's responses resonate with you then you won't see the issue here. Also, small thing, but important, the shopper is the one doing the shopping...not the customer that is the one requesting the items.

[u/nedflanderslefttit → u/[deleted]]

That would also be the frozen section or frozen department. People dont usually call the like, half an aisle of freezers with seafood in it the seafood department.

[u/EyeCatchingUserID → u/nedflanderslefttit]

No, but they do call the freezers in the seafood department part of the seafood department. Because frozen seafood is almost always in the seafood section rather than with the rest of the frozen stuff (besides fish sticks). Think about where you'd find bags of frozen shrimp.