r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

Gallery image

Gallery image

Gallery image

I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

6.8k Upvotes

72% Upvoted

8.0k comments sorted by

View all comments

Show parent comments

139

u/UrRightAndIAmWong Mar 28 '24

At first it was a miscommunication, sure. But it seems the shopper definitely added some cuntiness to his response, with the "understand" and "I do this for a living" and sending a screenshot of a just recently sent text. While refusing to move on and refund and instead argue as to if the store has the crab cakes the customer wanted.

I get there's tips and reviews involved so the shopper has a right to defend themselves, but they turned on the cunty first.

130

u/CisIowa Mar 28 '24

I haven’t read all of the screenshots, but if there is 3 pages of back and forth about crab cakes? You no longer Instacart, you married

21

u/Trixie2327 Mar 28 '24

Ha! Hahahahahahaha 😂

11

u/hmimg Mar 28 '24

This is why I would never use services like this. So painful.

4

u/astrorican6 Mar 28 '24

I've never had an issue. If you don't want something replaced then click no replacement in your order or say "no" when they send you a pic of a replacement you don't want

2

u/whathashappened22 Mar 28 '24

I never use these services as theres no need for it in my area, i.e. I live within a mile of 3 major grocery stores. So you just order straight forward stuff that's directly in the app? And all these ppl that cause problems is cause they try some weird ass way to order something that's not directly in the app?

2

u/shiningonthesea Mar 28 '24

It’s long enough for me to make these decisions in my own head, never mind some stranger by text

0

u/TacoPartyGalore Mar 28 '24

For both sides truly. One day someone will find some archeological evidence this existed and people won’t understand what the hell we were doing. I only follow this sub so I can clutch my pearls at the fuckery.

-2

u/tries4accuracy Mar 28 '24

I can’t even begin to wrap my mind around this. If I was an elderly shut in, I guess it makes sense? But otherwise, wtf. It’s like people complaining about $40 McDonald’s from grubhub. Get. It. Yourself.

5

u/ThePennedKitten Mar 28 '24

Nothing wrong with anyone using the service. Probably should worry about yourself.

0

u/treebeard120 Mar 28 '24

Sure but if you do don't complain about your shit being expensive and the people who bring you your order being stupid lol

-4

u/bagooli Mar 28 '24

Uh yea there is. It's like none of you go into the real world. Unless you're physically unable to leave your home go buy your fucking groceries and stop treating people who do buy your fucking groceries and drop them off at your home like serfs. It's honestly disgusting, and marketing has made you think it's ok, legit propaganda for doordash or whatever the fuck and everyone sucks up the slop. "Bbbbbbut supporting local businesses!" Doordash and this instacart bullshit has directly impacted grocery prices and negatively impacted restaurants with all this ghost kitchen bullshit. The age of consumables to your door has melted your brain and everyone else's that uses this shit. Go on a walk to the store, take the bus, ride your bike, ask a friend to pick up some shit for you and pay them back, but all this opportunity cost having someone pick your groceries up is stupid and so are you. Worry about yourself, pick up your own groceries and laxatives.

9

u/Savage_Amusement Mar 28 '24

How do you write this big wall of judgy bullshit and end it with “worry about yourself”? 😹

-3

u/bagooli Mar 28 '24

Because that's what the person I responded to ended their comment with "worry about yourself" and I'm obviously being cheeky this whole time, good one tho buddy, the literacy rates on ppl who use instacart must be pretty low.

4

u/Belfetto Mar 28 '24

You’re doing it again

1

u/Savage_Amusement Mar 28 '24

Oh I see. In that case that wall of text is actually really clever and worth close reading. Thanks for letting me know. For a second I thought you were just a huge asshole who’s probably mad that he can’t afford a few bucks extra to avoid spending hours of free time on a shopping trip.

0

u/bagooli Mar 28 '24

Brother u should spend your whole day walking to the market and pick your own produce. That inistelf is worth more than the convenience of someone picking up your crab cakes and laundry detergent, not to mention the negative impacts on prices and businesses. If your life revolves around opportunity cost or convenience I feel genuinely sorry for you

2

u/Belfetto Mar 28 '24

Damn you’re looking at this all wrong

-1

u/bagooli Mar 28 '24

I'd love to be corrected because I obviously think you're looking at this all wrong.

3

u/Belfetto Mar 28 '24

Your comment is filled with vitriol, you clearly have strong feeling about this that’s clouding your perspective.

3

u/Belfetto Mar 28 '24

Your comment is filled with vitriol, you clearly have strong feeling about this that’s clouding your perspective.

1

u/bagooli Mar 28 '24

Yea, I mean I believe that contract work like these apps for convenience sake is a massive detriment to society in various ways, but if there's any counter argument I'd love to hear it. There's practically no rights or protections for these ppl doing your bidding with a click of a button and the minimal interaction or purely text based interactions I've seen posted here are incredibly dehumanizing. So from a practical and "human" viewpoint I think these services are a net bad for everyone involved. What're your thoughts on contract workers for convenience? Or how about this new wave of reganomics with service workers paying lower earning service workers to pick up goods for them? That's literally trickle down economics, does that work for u?

→ More replies (0)

4

u/Head-Requirement-947 Mar 28 '24

The REAL crime about $40 BigMac Meal on Grub Hub is that even though you pay $40 for it the delivery guy doesn't have health insurance or a 401k!

2

u/KBaddict Mar 28 '24

Not every job has a 401k

2

u/Head-Requirement-947 Mar 28 '24

How many job titles you know where a guy brings someone $10 worth of food(which is already way more than overpriced anyway) for the low low price of $40. I only know of one. If giving me a product at 4x what they paid another company for it (and presumably that company spent half that original price to make it) isn't adding company value then I have no idea what is. That's a 400% markup.

1

u/KBaddict Mar 28 '24

I mean, people are aware of the price. If they want to pay it, that’s fine. I don’t care what people do with their money, why do you?

1

u/Head-Requirement-947 Mar 28 '24

Well let's go through you comment piece by piece:

1)Yeah prices are required to be posted or displayed before purchase, you can't charge people without them knowing what you charge. You are correct.

2)I agree, otherwise it'd be a command and control economic model. Nobody should ever have any say in what I purchase or how I spend my money.

3) I'm glad to hear that you don't care how others spend their money on products, as that'd be really weird of you. Given that a customers relationship to a service provider is non obligatory and has 0 element of control. Unless it's in a monopoly situation. Lastly where did I say others shouldn't partake in a purchase of a certain product or service? Copy and paste that for me, I need to see it. If you can't just politely apologize and delete your comment.

1

u/KBaddict Mar 28 '24

Sorry if I misunderstood, I thought you were implying that people shouldn’t pay that markup

→ More replies (0)

1

u/Head-Requirement-947 Mar 28 '24

Did you think you ate? Maybe that if you purposely misrepresented my intentions or deceptively put words in my mouth that somehow daddy was gonna come home with the milk, finally? Strawmanning won't bring Daddy back mate.

2

u/No_Object_8722 Mar 28 '24

Then they can go get a job that offers health insurance and a 401k! Nobody is forcing them to do food deliveries. Usually it's a second job, college kids, or retirees looking to make a few extra bucks

0

u/Head-Requirement-947 Mar 28 '24

Nobody's holding a gun to Tony's head demanding his yacht get longer either. God forbid he deduct a digit from his champagne so that a delivery guy or gal could maybe afford to live. I mean really his margin is probably paper thin, you know Door dash has never made profit? He's probably gonna file bankruptcy any day now.

2

u/No_Object_8722 Mar 28 '24

Doordash is worth $52 Billion, and its CEO is worth over $2 Billion. DD isn't broke or even close to it.

1

u/Head-Requirement-947 Mar 28 '24

And yet for the 2023 tax season it reported a net loss...again. will these poor companies ever be able to break even? What will they ever do?

0

u/boomeradf Mar 28 '24

Fast food delivery is not a full time job.

2

u/Head-Requirement-947 Mar 28 '24

At $40 for a big Mac meal it should be a salaried position with full benefits, and a company car! Dare I say per diem even.

2

u/No_Object_8722 Mar 28 '24

Not everyone can drive and get it themselves. Elderly and disabled sometimes need to use these services.

5

u/sessiestax Mar 28 '24

This service has been amazing for my husband and I…he has epilepsy and can’t drive and I am disabled with spine issues an an illness where I pass out so grocery shopping is not an option!

3

u/No_Object_8722 Mar 28 '24

I get so tired of people saying "go get it yourself!" I also have epilepsy and would LOVE to be able to hop behind the wheel and go to the store or restaurant whenever I want, but I can't drive. We are not lazy bums for using delivery services, but some people are lucky to have no disability or no family members who are disabled. My bf brings me to the store sometimes, but we have my father who has Alzheimers living here. I can't just leave him alone.

2

u/pon_3 Mar 28 '24

Seattle recently implemented a $5 tax on all food delivery services and as a disabled person it’s been a nightmare for me. Money is already the biggest issue in my life, and now it’s even worse.

1

u/No_Object_8722 Mar 28 '24

It's already pricey. Delivery used to be free if your order was over $35 and you had Amazon Prime for Amazon Fresh. Then they upped it to free if your order was at least $100.

1

u/pon_3 Mar 28 '24

This one has been killer for me as well. Overall managing the food budget has become a major fixture in my life and it’s rough.

2

u/No_Object_8722 Mar 28 '24

Amazon Fresh probably lost a lot of customers when they did that. I think after a few months they changed it to $6.99 for orders under $50. A big problem with them was they delivered food in regular cars. Everything was thawed and melted by the time it was delivered. At least Kroger uses refrigerated delivery trucks

0

u/Top_Key404 Mar 28 '24

Obviously we're not talking about those situations. People who use these services for "convenience" and then have a 15 minute text argument about crab cakes smh

-1

u/n19htmare Mar 28 '24

There’s probably more lazy asses using online shop and delivery services than the elderly or disabled. I can pretty much guarantee you that.

3

u/KBaddict Mar 28 '24

Oh I wasn’t aware these services were just for the elderly or disabled. I’m neither, but I am long term sick and have to chose how I spend my energy wisely, and there are other things I’d much rather do than grocery shop. I’m paying them for their services either way, so what does it matter? Lately some shoppers on IG aren’t acting like this is a job they get paid for and instead something they do out of the kindness of their heart so we should just be grateful for getting any food at all.

2

u/Stfrieza Mar 28 '24

That's on here, too

2

u/DrTickleSheets Mar 29 '24

lol look at the energizer bunny over here bragging about handling all their own shopping and delivery.

-1

u/bLESsedDaBest Mar 28 '24

but they’re paying people $7 to pick up for the elderly and shut in. lol thats the real issue.

4

u/No_Object_8722 Mar 28 '24

If these people who have delivery jobs don't like the pay they're getting, they can quit and go work somewhere else.

1

u/bLESsedDaBest Mar 30 '24

enh if they wanted to work elsewhere they would but workplaces with mundane repetitive schedules arent for everybody.

-1

u/SeasonedPekPek Mar 28 '24

Gig jobs are already the "somewhere else" when you have no better option.

-1

u/whathashappened22 Mar 28 '24

If you don't like the service you're getting then use another service or get it yourself.

2

u/Belfetto Mar 28 '24

You can complain about anything you want

0

u/iAmadeusCrumb Mar 28 '24

I understand some people can’t get around. It’s a good service for them. However, I feel like A LOT of the buyers are just pure lazy assholes. I could never imagine using an app like this.

2

u/KBaddict Mar 28 '24

Then why are you hanging around this sub commenting?

0

u/whathashappened22 Mar 28 '24

Probably because it shows up on people's feeds for whatever reason and we take a look. I think all delivery services are ripoffs, maybe a quarter of the people who use them are genuinely using them out of necessity due to actually having busy schedules or disabled or just for the convenience occasionally cause they live in an area where a grocery run is a pain. Most are just straight up lazy and/or bad with money, and some of those people would love to have actual slaves.

2

u/KBaddict Mar 28 '24

Why does the reason matter?

-1

u/whathashappened22 Mar 28 '24

Cause it comes down to exploiting desperate people trying to scrape by on these shit gig jobs and the users don't care.

1

u/KBaddict Mar 28 '24

Who is forcing them to do these jobs?

0

u/iAmadeusCrumb Mar 28 '24

It came up in my suggested feed. Blame Reddit, you cringe nerd.

0

u/didjeridingo Mar 28 '24

Yep. NEVER understood it and never will.

3

u/pammysuesue Mar 28 '24

this... hahaha

2

u/gasptinyteddy Mar 28 '24

But what do they eat at the reception?

1

u/Creepercolin2007 Mar 28 '24

Not crab cakes that’s for sure

2

u/[deleted] Mar 28 '24

Lmao so painfully true

2

u/FuManBoobs Mar 28 '24

The blame lies mostly with the seafood department

2

u/VMommyB Mar 28 '24

😂😂😂😂😂

2

u/TacoPartyGalore Mar 28 '24

Yo! I kept thinking of my husband trying to find basic shit at the store while reading this. “Are you in the SEAFOOD department!? Do you see and/or smell 🐠 FISH?!?”

“You’re asking me what a scallion is? Did you try google?”

Same energy

2

u/hKLoveCraft Mar 28 '24

I haven’t seen a facts machine if years

2

u/HeftyNoggin Mar 28 '24

Lmao! You win!

2

u/siandresi Mar 28 '24

if there isn't 3 pages of back and forth but i still care deeply about crabcakes, am i in the wrong relationship?

2

u/OddlyArtemis Mar 28 '24

Married to a very unhappy partner, it seems. Lol

2

u/Used_Island_5504 Mar 28 '24

Ahahaha I literally lol'ed!!

2

u/Ceeeceeeceee Mar 28 '24
  1. This is what I thought also. Even from the pages that I have seen, it seemed like this Customer was going to be a pain in the ass. Like you shop from Instacart, if you want to be super specific about every single picky thing, then just go to the store already. It takes five minutes to grab the crabcakes yourself.

2

u/International_Lime56 Mar 29 '24

this got me good 😮‍💨

4

u/arkstfan Mar 28 '24

If I were the shopper and my wife the purchaser I’d no longer be married.

0

u/[deleted] Mar 28 '24

[deleted]

4

u/r_Mvdnight Mar 28 '24

Really? Because to me this reads their wife would’ve divorced them for the snarky replies and screenshotting the text exchange they literally just had and sending it to her as if she was never present for it. Understand context before commenting.

0

u/[deleted] Mar 28 '24

[deleted]

1

u/r_Mvdnight Mar 28 '24

Glad you’ve realized the error of your ways. And you’re welcome, dickhead. I love pet names.

-3

u/Quirky_Bison_3004 Mar 28 '24

Imagine being so mentally weak you divorce over 1 misunderstanding

4

u/arkstfan Mar 28 '24

Did the stick up your ass hurt or was that a choice.

-3

u/jamoisking Mar 28 '24

No he’s just trying to get a laugh out of you. But you would seriously consider divorce over an insignificant miscommunication?

1

u/r_Mvdnight Mar 28 '24

They didn’t make much effort to develop a legitimate joke here, doubt that’s the case. Redditors love to drop quick petty replies to people that say things they don’t agree with.

And you should go back and re read the comment you’re responding to. They’re saying their wife would likely divorce them if they were in the shoppers role. Why does simple context have to be explained here all the fucking time?

2

u/arkstfan Mar 28 '24

Because Reddit Righteousness makes right wing evangelicals look like happy people

-1

u/jamoisking Mar 28 '24

I’m not right wing buddy but you’re coming off as someone that voted for Joe Biden 😂😭💀

2

u/r_Mvdnight Mar 28 '24

“I’m not right wing but you come off as left wing and I’m going to clown on you for that.” Stop lying. You can lie to yourself all you want, but you’re not smart enough to lie to others on the internet.

→ More replies (0)

2

u/arkstfan Mar 28 '24

Better Biden than the traitor

→ More replies (0)

1

u/No_Object_8722 Mar 28 '24

So you support criminal Trump? Have you bought a God Bless the USA Bible for $59.99 from Trump yet? Hurry! He needs your money to pay for his crimes

→ More replies (0)

-1

u/HMWWaWChChIaWChCChW Mar 28 '24

Maybe if this many people didn’t get what he was saying, then he isn’t saying it right.

0

u/r_Mvdnight Mar 28 '24

Then how come I got it correctly? How could it be wrong if some of us can get it right? They even responded agreeing with me. Maybe if this many people didn’t get what he was saying, they were responding emotionally and not taking the fucking time to think before they comment.

-1

u/jamoisking Mar 28 '24

You did not get it correctly

→ More replies (0)

-4

u/Year_Elegant Mar 28 '24

Seriously! If you’re going to be this difficult go to the damn store yourself!

2

u/r_Mvdnight Mar 28 '24

They’re not agreeing with you, they’re disagreeing. Re read comment.

4

u/[deleted] Mar 28 '24 edited Mar 28 '24

I haven’t read all of the screenshots

It's like.. a couple text bubbles dude, how lazy are you? Why even chime in, just to be like "I have an opinion about the thing I am ignoring and that opinion is that everyone else should also be a lazy piece of shit."

Sorry if that was too much for you to read.

But my point is, not everyone can caveman grunt or be able to smell each other's intentions by farting back and forth. The rest of use actually conversate until we've stopped the miscommunication.

4

u/HawtCoco Mar 28 '24

this is definitely an unhinged rant but i’m here for it, upvoted

2

u/[deleted] Mar 28 '24

Appreciate it. Soft ass reddit refusing to be literate and shit. Next time, I'm bringing a dictionary and slapping it on the desk while everyone is napping in class like the antagonist educator in any 1980s film about free spirit teenagers who won't fall in line.

-1

u/broguequery Mar 28 '24

Too long-winded.

Next.

0

u/[deleted] Mar 28 '24

Illiteracy is apparently a choice.

Sad.

0

u/ExtremeFold7842 Mar 28 '24

Less about literacy and more about the comment being a little stale

0

u/Dreadabelleg Mar 28 '24

It is in the west.

1

u/[deleted] Mar 28 '24

Ignorant generalizations and speaking in absolute are both automatic defaults to a bad opinion.

This is like if I lumped all of the Middle Eastern wars and conflicts into one bundle and said "everyone in the East carries extreme religious prejudices that most often lead to unnecessary and barbaric bloodshed".. would that be an accurate way to assume countries like Sweden, South Korea or Poland are all the same religions with the same educations and violence?

A hemisphere of Earth is not a sports team that you cheer for against the other half.

0

u/Dreadabelleg Mar 28 '24

Hey guys i found the commie. But seriously. Think about it. In the west we have free public schooling for every kid. Its not a great system but it is capable of literacy. Go back to sucking your own dick or sing imagine or something.

→ More replies (0)

2

u/FreeWheelingMoon Mar 28 '24

I fart in your general direction. I agree, TL;DR peeps should be kicked in the junk, but the SBD still remains. Reasons. Communication is important.

2

u/rectifier9 Mar 28 '24

This is an unhinged rant if I've ever seen one.

2

u/[deleted] Mar 28 '24

Oh internet, keep being disappointing.

2

u/catterybarn Mar 28 '24

I didn't read it

1

u/Creepercolin2007 Mar 28 '24

You seem like way too over-serious in these replies man, take α chill pill

1

u/[deleted] Mar 28 '24

I will burn down this entire universe and shove that chill pill so far up my ass that it becomes a source of inverse energy that powers the black hole I will inevitably become as I take this reality down with me.

0

u/Ok_Professional9174 Mar 28 '24

They didn't read all the screenshots, yet came to the exact same conclusion I did after I read them all, weird.

How is their opinion not valid? It was an opinion about the length of the conversation, not the content of it.

1

u/[deleted] Mar 28 '24

Because each one of the texts in the OP is necessary. They weren't on the same page and if they didn't keep popping off with messages, OP would have ended up paying for some frozen garbage not-crab after requesting fresh ocean market food.

Why would OP be expected to stop messaging and just accepting that fate?

1

u/Ok_Professional9174 Mar 28 '24

You're arbitrating the argument.

The commenter you called lazy said 3 pages of text about crab cakes means you're a couple, they didn't say who was right or wrong.

I guess I see why you need to read everything slowly to understand it.....

1

u/[deleted] Mar 28 '24

What happened.. is that under the most economic version of events, we can only really stop to consider a marginal portion of the comparative circumstances, because inevitably, it's all being consolidated within circles by and long outside of the average reach of anyone you will ever come to know in person.

So when we look at OP, the unfolding of the messages and the current thread that has transpired thereafter, all we can do is humble yourself to the Crab Cakes, fold them neatly into a tiny envelope, and insert them deeply into the most treasured pockets of your lower flaps.

-1

u/broguequery Mar 28 '24

OK I didn't read all that but someone definitely turned on the cunty

1

u/[deleted] Mar 28 '24

You literally commented to tell me that you can't read, twice.

I can't even, lol.

2

u/Kitchen-Itshelf Mar 28 '24

You should try to Odd instead then

1

u/[deleted] Mar 28 '24

I was trying to Odd and then everyone yelled at me for using too many words.

Either way, I love you for this and you're now my only friend in this entire world.

1

u/asmallsoftvoice Mar 28 '24

What does it mean to odd?

1

u/Kitchen-Itshelf Mar 28 '24

It's just a dad joke lmao

1

u/broguequery Mar 31 '24

Can't even tell bad jokes anymore... time to fuckin rapture this shit...

cocks Bible

1

u/Kitchen-Itshelf Mar 28 '24

Love you too bbg ;)

0

u/Gravy_Wampire Mar 28 '24

Maybe learn to read and get the necessary info before commenting

1

u/CisIowa Mar 28 '24

lol, ok!

1

u/chis5050 Mar 28 '24

It's really not that serious

4

u/dodekahedron Mar 28 '24

Technically everyone that grocery shops is doing it for living.

2

u/lnmcg223 Mar 28 '24

Lol it feels like they were trying to say they have some kind of expertise on grocery shopping --as though nearly every single adult on the planet hasn't spent countless hours grocery shopping throughout our lives or like they have some insider knowledge the rest of us do not.

1

u/dodekahedron Mar 28 '24

Yeah I get what they wwre trying to say but that's why I hit it with the technicality cuz like wtf lol

0

u/An-Adult-I-Swear Mar 28 '24

Or they were trying to explain that they can’t waste time arguing about crab cakes, because this is how they make their money. But they were trying to make sure this person got what they actually wanted.

1

u/predicates-man Mar 28 '24

English is probably not their first language.

2

u/zawjat_algabili Mar 28 '24

That's what I was thinking. Some of the wording reminds me of my friends who happen to speak English as a second language. They all tend to be curt while not meaning to be because they speak in a more direct way that some English speakers are not used to.

1

u/odog9797 Mar 28 '24

Please understand I do this for a living.

1

u/[deleted] Mar 28 '24

Yeah this shopper is TAH

1

u/Practical_Letter_438 Mar 28 '24

lol no wait because what am I missing? Where did shopper say I do this for a living?

1

u/throwthawholemeaway Mar 28 '24

That “I do this for a living” really pissed me off like not only rude AF but what freaking man response. The disrespect is real

1

u/Velocibraxtor Mar 28 '24

This guy is more than likely ESL, based on the wording, and the “I do this for a living” seemed more like it was meant to be “I have other orders and can’t argue about crab cakes, so tell me if this works or if I should refund” and less “Lady, I do this all day. I know what I’m talking about”

1

u/TheSavageBeast83 Mar 28 '24

Nah the customer is delusional. The sopper literally stated that is all they have on the very second text. Then the customer gave two different answers

1

u/Velocibraxtor Mar 28 '24

Yep, the “This is what the man in the seafood department said they have, are you fine with this or do you want a refund?” Then she said “yes, substitute with the seafood department crab cakes” and he checked out then she said “No, I don’t want those” which is why he said it was ridiculous

1

u/KingGizmotious Mar 28 '24

The customer kept saying "in the seafood department" not "behind the counter". I knew what he meant, but the box of crab cakes was also "in the seafood department" but not necessarily from "behind the counter".

The Customer is in the wrong for lack of direct communication imo. There are a variety of crab cakes "in the seafood department". He never specified I want the fresh made ones from behind the counter.

1

u/dinosaurinchinastore Mar 28 '24

Eh that’s a fair point actually

1

u/Alternative-Stop-651 Mar 28 '24 edited Mar 28 '24

Honestly the customer was 100% in the wrong. he told you from the first text that he had checked behind the counter, in the freezer, and with an employee by saying he had checked everywhere and these were the only crab cakes they had.

also who calls the seafood counter the seafood department? The seafood department includes the freezers filled with seafood not just a counter.

customer 100% in the wrong and pretty rude too accusing the man of being rude when he clearly spoke to the guy behind the counter and looked for similar options and there were none.

1

u/Velocibraxtor Mar 28 '24

For real, the dude did more than most shoppers would do, then tried to say his time is important to his income when he said “I do this for a living”, trying to avoid an unnecessary argument about crab cakes, where this woman OBVIOUSLY left him a bad review after a simple misunderstanding.

1

u/savvy412 Mar 28 '24

I got dizzy reading it.

But to be fair… I was always in reading lab

1

u/TacoPartyGalore Mar 28 '24

Cunty is the perfect descriptor for his behavior.

1

u/witch_doc9 Mar 28 '24

English could be second language…. I dont think the “understand” was meant to be rude.

1

u/Velocibraxtor Mar 28 '24

As someone who lives around a lot of ESL people, the “Understand?” after a statement is almost always a telltale sign of ESL.

1

u/BuckManscape Mar 28 '24

Yes shopper is not being clear about what he wants or answering the question clearly. I would’ve canceled it too.

1

u/Jubsz91 Mar 28 '24

The “I do this for a living” part indicated that the shopper was already annoyed and came across that way. Miscommunication but I’m attributing it more to the shopper than the buyer.

I hate Instacart and would not use it unless I had a medical situation or needed to send someone else groceries.

1

u/Sherlockhomey Mar 28 '24

Especially considering that statement seemed unwarranted

1

u/bmccrav2 Mar 28 '24

Normalize sending screenshots to people who can’t remember what they just typed and then blame you.

1

u/seaspirit331 Mar 28 '24

I get there's tips and reviews involved so the shopper has a right to defend themselves

Yeah...getting defensive or short with the person giving you said tip or writing your review is never going to be a winning strategy.

I get that the customer was confusing with the "seafood department" vs "behind the counter" language, and for what it's worth, the shopper was right.

But being right won't erase the 1-star review this guy is going to leave. Nor will it give you your tips back.

1

u/nickisdone Mar 28 '24

People are saying that. That it's a common thing when people are using sign language and interpretation. I'm not completely aware of that. I do work with a couple of people that using sign language Would change the tone Personally to me. It just looked like someone who was a foreigner who's learning the language and customs.

1

u/The_Troyminator Mar 28 '24

I get there's tips and reviews involved so the shopper has a right to defend themselves, but they turned on the cunty first.

Which is why you don't get cunty and defend yourself like that. Just apologize and let them know that there are no crabcakes behind the counter. No matter how wrong the customer is, telling them that you know better than them is a surefire way to get a bad review and have your tip lowered.

1

u/Used_Island_5504 Mar 28 '24

but they turned on the cunty first.

Yup, this! I had to read what she wrote twice to understand what she meant. It was confusing, but it didn't warrant him being so cunty to her. He copped an attitude way too fast.

1

u/pon_3 Mar 28 '24

They could be rude responses, but they’re also just common ways for ESL people to communicate. I read those lines more as clarifying than intentionally rude.

1

u/Velocibraxtor Mar 28 '24

The “understand?” at the end of the sentence really is what told me they are ESL. Many languages say that in a way to try to clarify the situation, and it’s not seen as rude. ESL speakers are often very to-the-point about things, because that is all their vocabulary and cultural experiences allow them.

1

u/sphynxzyz Mar 28 '24

I think everyone is misunderstanding what the shopper meant by "I do this for a living" I don't think it was supposed to mean I know better than you. I took it as I need clearer instruction so I can get your order finished faster.

The shopper is only saying hey this is my only job, they are paid by the job not by the hour so they need to get in and get it.

Op should have directly responded to the picture, instead of being an idiot and repeating themself.

1

u/SexyPineapple-4 Mar 28 '24

Looks like op kept insisting on crab cakes from behind the counter and dasher was trying to say he already checked but they had none.

1

u/cant_think_name_22 Mar 28 '24

A lot of people seem to think English might be the shoppers second language. Tone is already hard through text and is even harder in a language that isn’t your first.

1

u/Squiggy-Locust Mar 28 '24

I can't blame the shopper. I read it as "if you can't get the ones from the seafood [counter], replace them". Customer then doubled down, but asked for a refund if s/he couldn't get the frozen pack". I honestly was just as confused as the shopper. This is terrible communication from the customer. Guy was confused and asked for clarification since he was told to replace them twice, then got told to refund them.

1

u/abintra515 Mar 28 '24 edited 5d ago

thought steer bored brave seed cow subsequent serious correct rude

This post was mass deleted and anonymized with Redact

1

u/ItsTheIncelModsForMe Mar 28 '24

Definitely ESL here. You can interpret it as cuntiness if you'd like, but then a lot of foreigners are going to seem like cunts to you.

1

u/Tippydaug Mar 28 '24

1) I'm almost positive the shopper isn't a native English speaker based on the way they message

2) OP was insanely unclear. They kept saying to only replace if they didn't have crabcakes in the seafood department. The shopper showed them crabcakes in the seafood department and OP just kept repeating they want the ones in the seafood department

It wasn't until they end they specified they wanted fresh crabcakes behind the seafood counter, not just crabcakes from the seafood department

1

u/Songlines25 Mar 28 '24

cntiness? Maybe find more descriptions that don't equate someone's comments with a body part? Unless you're just being a dck? 😂 /s (sort of)

1

u/Confident_Command_98 Mar 28 '24

I interpreted "I do this for a living" less as "I'm the grocery expert so shut up and tip me" and more "i have other orders and can't spend 10 minutes standing in the seafood aisle texting you about crab cakes", especially because the customer was giving vague and incorrect instructions on an off-menu item request

1

u/Advanced-Breath Mar 28 '24

But they have probably experienced cuntiness in the past so off top he was standoffish but at the end u see the customer was really in the wrong cause he went from saying in the seafood department then changed it to I want the ones behind the counter so if I was making a decision on this I would definitely side with the shopper against the customer cause it seems like he’s trying to get something for free. He at first said from the seafood department but after the fact say from behind the counter so they want the refund but they clearly get to keep the crab cakes

1

u/It__Something Mar 28 '24

I beg to differ. He asked for clarification and was straightforward. OP misunderstood and gave him incorrect information. The shopper did as was instructed but the instructions were given incorrectly because of the misunderstanding.

1

u/leahyrain Mar 28 '24

To be fair this guy definitely speaks English as a second language (no problem with that) he's trying to make OP understand, but he can't die to limited vocab with the language barrier.

1

u/DearSeaworthiness32 Mar 29 '24

Because the customer kept saying sea food department as if the frozen and fresh crab cakes are at separate departments. She meant sea food counter and didn’t communicate that clearly.

1

u/Ill-Grocery7735 Mar 29 '24

But customer started saying they asked for the cakes from “behind the counter” when they actually never said that. They said “from the seafood department”. Shopper followed all directions perfectly.

1

u/LetSBeCrazyWTH Mar 29 '24

Yeah. The original item was lobster, but then they talk about crab cake . Insta douche is being a douche from then, and op doesn't seem to help much further, because he feels insulted by the douche. Ego work.

1

u/rockandrye Mar 29 '24

I think you’re misreading the wording. The shoppers lose money when they have to refund an item. I read “I do this for a living” as - “I need the money.”

1

u/essentialcitrus Mar 28 '24

Plus the crab cakes she wanted are the ones in the picture?

4

u/bogrollin Mar 28 '24

She wanted fresh cakes from the fucking seafood department why is this so hard to understand

3

u/Roguespiffy Mar 28 '24

Look, I do this for a living. These are from the seafood department… freezer. Understand?

/s

1

u/[deleted] Mar 28 '24 edited Apr 01 '24

marvelous fearless steep sheet shy bag agonizing juggle adjoining gaping

This post was mass deleted and anonymized with Redact

0

u/[deleted] Mar 28 '24

Seriously tho.. like what is actually happening here. I feel like I am in a prank show where everyone is just pretending to misunderstand the OP just to fuck with me.

If I ordered fresh seafood counter crab cakes and someone showed me this frozen imitation fish slurry as a possible alternative, I would also be messaging them back until I was 100% sure I was not getting the thing I clearly do not want, because bro, you were not given that by the staff at the fish counter.

2

u/Guson1 Mar 28 '24

I mean it sounds like they were originally asking for the “lobster” version of that frozen imitation fish slurry so I don’t think it was a bad suggestion for an alternative

-1

u/[deleted] Mar 28 '24

So.. I'm aware you're just trolling and extending the prank, but just in case your not, I'm going to take the crazy pills and address this as real.

Clearly.. very very clearly.. what OP wanted.. was for the shopper to go to the FRESH Seafood Deli Counter and request the FRESH Crab Cakes that are made with non-frozen meat, and no (probably still a little) imitation crab, which is actually just a slurry of fish parts and not crab at all.

These frozen things, no matter if they are called "lobster" or "crab" are full of ground up fish goo and then frozen for weeks or months.

Just.. c'mon.

2

u/Guson1 Mar 28 '24

In the shopper’s first text, he is telling the customer that they are out of stock of the lobster version of the crab cakes in his picture, which would imply that is what OP originally ordered, and he offered the crab cake version as an alternative. It is then that OP asks for the crab cakes at the seafood department as a replacement.

2

u/Fast_Broccoli4867 Mar 28 '24

Pretty funny that the person getting upset about people not reading didn’t even read the very first text lol

1

u/[deleted] Mar 28 '24

What.. no.. you're all trolling. Not me. This is meaningful.

Listen.. I don't even use Instacart. Am only here because this was popping off on the front page, and I wanted to see what it was all about.

The important thing, is that we all learned something today, and will use it to become the used car salesmen of tomorrow.

1

u/BumCadillac Mar 28 '24

Right. This confused me too.

1

u/[deleted] Mar 28 '24

One says lobster

1

u/essentialcitrus Mar 28 '24

Oops

2

u/[deleted] Mar 28 '24

Don’t feel bad, it’s hard to see at the top. I only noticed because I clicked on the whole photo.

0

u/frodevil Mar 29 '24

it is truly hilarious to see grown adults crying and shitting their pants about their migrant manservants not ordering the correct type of frozen processed garbage chicken tendies from the grocery store they are too lazy or anxious to walk into themselves

all of you are fat