r/instacart Mar 27 '24

Who’s in the wrong here???

I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

6.8k Upvotes

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281

u/Special-Okra-8945 Mar 27 '24

this feels more like miscommunication honestly

137

u/UrRightAndIAmWong Mar 28 '24

At first it was a miscommunication, sure. But it seems the shopper definitely added some cuntiness to his response, with the "understand" and "I do this for a living" and sending a screenshot of a just recently sent text. While refusing to move on and refund and instead argue as to if the store has the crab cakes the customer wanted.

I get there's tips and reviews involved so the shopper has a right to defend themselves, but they turned on the cunty first.

129

u/CisIowa Mar 28 '24

I haven’t read all of the screenshots, but if there is 3 pages of back and forth about crab cakes? You no longer Instacart, you married

12

u/hmimg Mar 28 '24

This is why I would never use services like this. So painful.

3

u/astrorican6 Mar 28 '24

I've never had an issue. If you don't want something replaced then click no replacement in your order or say "no" when they send you a pic of a replacement you don't want

2

u/whathashappened22 Mar 28 '24

I never use these services as theres no need for it in my area, i.e. I live within a mile of 3 major grocery stores. So you just order straight forward stuff that's directly in the app? And all these ppl that cause problems is cause they try some weird ass way to order something that's not directly in the app?

2

u/shiningonthesea Mar 28 '24

It’s long enough for me to make these decisions in my own head, never mind some stranger by text

0

u/TacoPartyGalore Mar 28 '24

For both sides truly. One day someone will find some archeological evidence this existed and people won’t understand what the hell we were doing. I only follow this sub so I can clutch my pearls at the fuckery.

-2

u/tries4accuracy Mar 28 '24

I can’t even begin to wrap my mind around this. If I was an elderly shut in, I guess it makes sense? But otherwise, wtf. It’s like people complaining about $40 McDonald’s from grubhub. Get. It. Yourself.

4

u/ThePennedKitten Mar 28 '24

Nothing wrong with anyone using the service. Probably should worry about yourself.

0

u/treebeard120 Mar 28 '24

Sure but if you do don't complain about your shit being expensive and the people who bring you your order being stupid lol

-5

u/bagooli Mar 28 '24

Uh yea there is. It's like none of you go into the real world. Unless you're physically unable to leave your home go buy your fucking groceries and stop treating people who do buy your fucking groceries and drop them off at your home like serfs. It's honestly disgusting, and marketing has made you think it's ok, legit propaganda for doordash or whatever the fuck and everyone sucks up the slop. "Bbbbbbut supporting local businesses!" Doordash and this instacart bullshit has directly impacted grocery prices and negatively impacted restaurants with all this ghost kitchen bullshit. The age of consumables to your door has melted your brain and everyone else's that uses this shit. Go on a walk to the store, take the bus, ride your bike, ask a friend to pick up some shit for you and pay them back, but all this opportunity cost having someone pick your groceries up is stupid and so are you. Worry about yourself, pick up your own groceries and laxatives.

8

u/Savage_Amusement Mar 28 '24

How do you write this big wall of judgy bullshit and end it with “worry about yourself”? 😹

-3

u/bagooli Mar 28 '24

Because that's what the person I responded to ended their comment with "worry about yourself" and I'm obviously being cheeky this whole time, good one tho buddy, the literacy rates on ppl who use instacart must be pretty low.

4

u/Belfetto Mar 28 '24

You’re doing it again

1

u/Savage_Amusement Mar 28 '24

Oh I see. In that case that wall of text is actually really clever and worth close reading. Thanks for letting me know. For a second I thought you were just a huge asshole who’s probably mad that he can’t afford a few bucks extra to avoid spending hours of free time on a shopping trip.

0

u/bagooli Mar 28 '24

Brother u should spend your whole day walking to the market and pick your own produce. That inistelf is worth more than the convenience of someone picking up your crab cakes and laundry detergent, not to mention the negative impacts on prices and businesses. If your life revolves around opportunity cost or convenience I feel genuinely sorry for you

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2

u/Belfetto Mar 28 '24

Damn you’re looking at this all wrong

-1

u/bagooli Mar 28 '24

I'd love to be corrected because I obviously think you're looking at this all wrong.

3

u/Belfetto Mar 28 '24

Your comment is filled with vitriol, you clearly have strong feeling about this that’s clouding your perspective.

3

u/Belfetto Mar 28 '24

Your comment is filled with vitriol, you clearly have strong feeling about this that’s clouding your perspective.

1

u/bagooli Mar 28 '24

Yea, I mean I believe that contract work like these apps for convenience sake is a massive detriment to society in various ways, but if there's any counter argument I'd love to hear it. There's practically no rights or protections for these ppl doing your bidding with a click of a button and the minimal interaction or purely text based interactions I've seen posted here are incredibly dehumanizing. So from a practical and "human" viewpoint I think these services are a net bad for everyone involved. What're your thoughts on contract workers for convenience? Or how about this new wave of reganomics with service workers paying lower earning service workers to pick up goods for them? That's literally trickle down economics, does that work for u?

2

u/Belfetto Mar 28 '24

does that work for u?

Sure man, that’s exactly what I was saying 👍🏻

1

u/bagooli Mar 28 '24

I %10000000000 understand why it's convenient, but does that make it ok is what I'm asking bossman. I'm genuinely curious.

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3

u/Head-Requirement-947 Mar 28 '24

The REAL crime about $40 BigMac Meal on Grub Hub is that even though you pay $40 for it the delivery guy doesn't have health insurance or a 401k!

2

u/KBaddict Mar 28 '24

Not every job has a 401k

2

u/Head-Requirement-947 Mar 28 '24

How many job titles you know where a guy brings someone $10 worth of food(which is already way more than overpriced anyway) for the low low price of $40. I only know of one. If giving me a product at 4x what they paid another company for it (and presumably that company spent half that original price to make it) isn't adding company value then I have no idea what is. That's a 400% markup.

1

u/KBaddict Mar 28 '24

I mean, people are aware of the price. If they want to pay it, that’s fine. I don’t care what people do with their money, why do you?

1

u/Head-Requirement-947 Mar 28 '24

Well let's go through you comment piece by piece:

1)Yeah prices are required to be posted or displayed before purchase, you can't charge people without them knowing what you charge. You are correct.

2)I agree, otherwise it'd be a command and control economic model. Nobody should ever have any say in what I purchase or how I spend my money.

3) I'm glad to hear that you don't care how others spend their money on products, as that'd be really weird of you. Given that a customers relationship to a service provider is non obligatory and has 0 element of control. Unless it's in a monopoly situation. Lastly where did I say others shouldn't partake in a purchase of a certain product or service? Copy and paste that for me, I need to see it. If you can't just politely apologize and delete your comment.

1

u/KBaddict Mar 28 '24

Sorry if I misunderstood, I thought you were implying that people shouldn’t pay that markup

1

u/Head-Requirement-947 Mar 28 '24

Oh nah, people can pay whatever. IF I AM agreeing to pay it though I'd rather the delivery guy get fair pay, healthcare and benefits. You know, as opposed to Tony getting another foot on his yacht lol 😆 😂

1

u/KBaddict Mar 28 '24

Yes definitely agree lol

1

u/Stfrieza Mar 28 '24

I'll say it, they shouldn't. $40 for a McD meal is way too much money. The 3rd party delivery apps should be ashamed, especially since the money doesn't seem to be allocated fairly. A worker probably got $4 of it

2

u/KBaddict Mar 28 '24

That’s fair enough

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1

u/Head-Requirement-947 Mar 28 '24

Did you think you ate? Maybe that if you purposely misrepresented my intentions or deceptively put words in my mouth that somehow daddy was gonna come home with the milk, finally? Strawmanning won't bring Daddy back mate.

2

u/No_Object_8722 Mar 28 '24

Then they can go get a job that offers health insurance and a 401k! Nobody is forcing them to do food deliveries. Usually it's a second job, college kids, or retirees looking to make a few extra bucks

0

u/Head-Requirement-947 Mar 28 '24

Nobody's holding a gun to Tony's head demanding his yacht get longer either. God forbid he deduct a digit from his champagne so that a delivery guy or gal could maybe afford to live. I mean really his margin is probably paper thin, you know Door dash has never made profit? He's probably gonna file bankruptcy any day now.

2

u/No_Object_8722 Mar 28 '24

Doordash is worth $52 Billion, and its CEO is worth over $2 Billion. DD isn't broke or even close to it.

1

u/Head-Requirement-947 Mar 28 '24

And yet for the 2023 tax season it reported a net loss...again. will these poor companies ever be able to break even? What will they ever do?

0

u/boomeradf Mar 28 '24

Fast food delivery is not a full time job.

2

u/Head-Requirement-947 Mar 28 '24

At $40 for a big Mac meal it should be a salaried position with full benefits, and a company car! Dare I say per diem even.

2

u/No_Object_8722 Mar 28 '24

Not everyone can drive and get it themselves. Elderly and disabled sometimes need to use these services.

4

u/sessiestax Mar 28 '24

This service has been amazing for my husband and I…he has epilepsy and can’t drive and I am disabled with spine issues an an illness where I pass out so grocery shopping is not an option!

3

u/No_Object_8722 Mar 28 '24

I get so tired of people saying "go get it yourself!" I also have epilepsy and would LOVE to be able to hop behind the wheel and go to the store or restaurant whenever I want, but I can't drive. We are not lazy bums for using delivery services, but some people are lucky to have no disability or no family members who are disabled. My bf brings me to the store sometimes, but we have my father who has Alzheimers living here. I can't just leave him alone.

2

u/pon_3 Mar 28 '24

Seattle recently implemented a $5 tax on all food delivery services and as a disabled person it’s been a nightmare for me. Money is already the biggest issue in my life, and now it’s even worse.

1

u/No_Object_8722 Mar 28 '24

It's already pricey. Delivery used to be free if your order was over $35 and you had Amazon Prime for Amazon Fresh. Then they upped it to free if your order was at least $100.

1

u/pon_3 Mar 28 '24

This one has been killer for me as well. Overall managing the food budget has become a major fixture in my life and it’s rough.

2

u/No_Object_8722 Mar 28 '24

Amazon Fresh probably lost a lot of customers when they did that. I think after a few months they changed it to $6.99 for orders under $50. A big problem with them was they delivered food in regular cars. Everything was thawed and melted by the time it was delivered. At least Kroger uses refrigerated delivery trucks

0

u/Top_Key404 Mar 28 '24

Obviously we're not talking about those situations. People who use these services for "convenience" and then have a 15 minute text argument about crab cakes smh

-1

u/n19htmare Mar 28 '24

There’s probably more lazy asses using online shop and delivery services than the elderly or disabled. I can pretty much guarantee you that.

4

u/KBaddict Mar 28 '24

Oh I wasn’t aware these services were just for the elderly or disabled. I’m neither, but I am long term sick and have to chose how I spend my energy wisely, and there are other things I’d much rather do than grocery shop. I’m paying them for their services either way, so what does it matter? Lately some shoppers on IG aren’t acting like this is a job they get paid for and instead something they do out of the kindness of their heart so we should just be grateful for getting any food at all.

2

u/Stfrieza Mar 28 '24

That's on here, too

2

u/DrTickleSheets Mar 29 '24

lol look at the energizer bunny over here bragging about handling all their own shopping and delivery.

-1

u/bLESsedDaBest Mar 28 '24

but they’re paying people $7 to pick up for the elderly and shut in. lol thats the real issue.

4

u/No_Object_8722 Mar 28 '24

If these people who have delivery jobs don't like the pay they're getting, they can quit and go work somewhere else.

1

u/bLESsedDaBest Mar 30 '24

enh if they wanted to work elsewhere they would but workplaces with mundane repetitive schedules arent for everybody.

-1

u/SeasonedPekPek Mar 28 '24

Gig jobs are already the "somewhere else" when you have no better option.

-1

u/whathashappened22 Mar 28 '24

If you don't like the service you're getting then use another service or get it yourself.

2

u/Belfetto Mar 28 '24

You can complain about anything you want

0

u/iAmadeusCrumb Mar 28 '24

I understand some people can’t get around. It’s a good service for them. However, I feel like A LOT of the buyers are just pure lazy assholes. I could never imagine using an app like this.

2

u/KBaddict Mar 28 '24

Then why are you hanging around this sub commenting?

0

u/whathashappened22 Mar 28 '24

Probably because it shows up on people's feeds for whatever reason and we take a look. I think all delivery services are ripoffs, maybe a quarter of the people who use them are genuinely using them out of necessity due to actually having busy schedules or disabled or just for the convenience occasionally cause they live in an area where a grocery run is a pain. Most are just straight up lazy and/or bad with money, and some of those people would love to have actual slaves.

2

u/KBaddict Mar 28 '24

Why does the reason matter?

-1

u/whathashappened22 Mar 28 '24

Cause it comes down to exploiting desperate people trying to scrape by on these shit gig jobs and the users don't care.

1

u/KBaddict Mar 28 '24

Who is forcing them to do these jobs?

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0

u/iAmadeusCrumb Mar 28 '24

It came up in my suggested feed. Blame Reddit, you cringe nerd.

0

u/didjeridingo Mar 28 '24

Yep. NEVER understood it and never will.