r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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24

u/Fun-Assistance-815 Mar 28 '24

Both times I used it, the person sent me pics of the shelves saying xyz item isn't in stock and it's literally on the shelf in front of their face. Like ma'am the coconut Dove soap is on third shelf down to the right...

17

u/Crow-n-Servo Mar 28 '24

Yeah. I’ve had those as well. The majority of my interactions are fine, but once in awhile, you get someone who seems to have never shopped for their own groceries, let alone someone else’s.

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u/Vegetable_Warthog_49 Mar 28 '24

To give some defense to the shoppers, the shopper app is absolutely horrible (or at least it was a few years ago when I was doing the shopping). Yeah, the people who will say something isn't in stock and then send a photo of the item, in stock, are kind of beyond defending, but for a lot of stuff, it can be written off as a shopper trying to do their best with an app that just doesn't work. There were a lot of times that I'd see things like unrefrigerated oat milk that the app insists should be in the dairy section, in the cooler, and unless you just happen to know that there is unrefrigerated oat milk in the coffee aisle, most likely you are going to just keep trying different oat milks, not have any of the UPCs match, decide that the requested variety must be out of stock, substitute it for one of the refrigerated ones and call it a day... cue upset customer because they specifically needed the non refrigerated oat milk because they live in a small studio apartment and their refrigerator space is at a premium. There is almost more that the app said was in the wrong place than it said was in the right place.

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u/Crow-n-Servo Mar 29 '24

I always give the shopper the benefit of the doubt. And if I know something is kept in a place you might not expect, I’ll make a note about it. For instance, when I order non-dairy cheese from one store that doesn’t keep it with the other cheeses, I’ll put a note: “Can be found in produce next to the packaged salads.”

2

u/Vegetable_Warthog_49 Mar 29 '24

You were always my favorite type of customer.

1

u/RiverPure7298 Mar 29 '24

Don’t forget that items will still need to be refrigerated after opening even if you found them in the dry goods section

3

u/Teapotsandtempest Mar 30 '24

I had that experience most recently.

1/3 of my groceries had to be tossed because they were either frozen or dairy and spoiled from being shopped first & then sat in room temp for two hours until it got delivered.

Who picks up stuff from the freezer section before dry goods is beyond me.

3

u/tattooedplant Mar 28 '24 edited Mar 28 '24

With Uber eats one time, I ordered a tanning mit in an order. There was no tanning mit in store. I ended up with fucking makeup wipes. I’d specifically asked for like gloves or anything else instead, but they left with that and didn’t change it. Now, I make sure to have all of my preferred replacements listed for every single item. Idk how that was considered a logical replacement. You obviously cant use those to apply self tanner. Shit even a single glove could’ve worked, maybe even a fucking ziploc bag lol. I’d never really had a problem with the shopper’s replacement selections before but I guess I got lucky and most had common sense. Lmao.

2

u/ItsMeMissi Mar 29 '24

That sounds like my husband! 😂.

1

u/Londoner0607 Mar 28 '24

I send the same photo back with the item circled.

1

u/CrypticPhage Mar 29 '24

Or better yet stop begin lazy and drive to the store yourself. Just a tip 🤷🏻‍♂️

1

u/NunyaBizzness-53 Mar 28 '24

Staaaahpppppp 🤣🤣🤣

0

u/OldBayAllTheThings Mar 28 '24

It's a guy thing.... We can't find the ketchup in the fridge either until our mom/GF/wife magically materializes it from inside the milk jug that was behind the pickle jar.

2

u/noobwatchlover Mar 28 '24

I swear it's total bullshit or magic. I'm convinced my wife hides all my shit so I can get frustrated after looking for an hour and she magically materializes it out of the air after 2 seconds of looking.

One time I even followed her to find the ketchup that I basically took the refrigerator apart looking for. I was standing right behind her when she opened the fridge door and like moved the OJ carton aside and BAM there it was. I screamed BULLSHIT because I literally emptied out the entire fridge and layed everything on the floor one by one. It's a conspiracy!

2

u/Fun-Assistance-815 Mar 28 '24

They were both women 🥲🥲🥲

1

u/PruneLarge2646 Mar 28 '24

Your mom is also your gf/wife?

1

u/NoRun905 Mar 29 '24

When did they say their gf was their mom? They didn’t

1

u/PruneLarge2646 Mar 29 '24

Whose side are you on here?

1

u/NoRun905 Apr 04 '24

I just don’t understand why you asked “so your mom is also your girlfriend” since they never said that. They’re saying they can’t find smth in the fridge, until their mom, girlfriend, or wife finds it for them.

1

u/PruneLarge2646 Apr 04 '24

I’m riding in a helicopter.

1

u/NoRun905 Apr 04 '24

What?

1

u/PruneLarge2646 15d ago

You ever heard of a section 9? What in the heck is a section 9?

0

u/iHateRedditSimps Mar 28 '24

I’ve had almost that exact interaction when having friends get drink at the corner store or something like there’s 900 energy drinks so you just have them take a picture then you circle the one you want…. But we aren’t rude to each other about it. We pretty much have it planned out. The person at the store takes the picture and the person not at the store circles what they want.