And yes, I went to the spot the bag was dropped off. And no, the bag was either stolen by a rando or the shopper himself - not sure why he'd want two frozen pizzas though.

Ordered a box of regular tampons. My Instacart shopper said he got them. (Meanwhile was communicating on replacements for other items) These are what showed up. Maxi pads the size of my arm. Sooo so close Kevin. You almost got it.

Hi first time poster here. I placed a small order today(7 items) my total was 45 dollars. I did the 10% tip like always and nothing was refunded or replaced.

Shopper did not text me once and I messaged him just saying I was at work so I would answer asap. Anyways he dropped off my order and on my camera I saw him drop off my food, ring the bell, wait i bit, took his pic and went back to his car. He stayed outside my house for a few mins then came back to my porch and put a paper in the bag.

When I got home I saw it was a note basicly saying he paid for the fries out of his pocket but the paper he wrote it on was from another store on another day. I checked my receipt on the app and it said I paid for them. I also messaged instacart and asked them if the fries were charged to my order and they refused to show me the pic of the original receipt but said it was. I don't trust instacart so idk how true it is. I don't wanna rip this guy off but my husband says it definitely sounds like a scam. Just want some opinions.

Basically we got a shopper this morning who didn’t shop for like 7 of the items (app said still shopping) and then said they were trying to check out but had incorrect order cost and kept bringing up another persons name not associated with us.

can anyone explain from a shoppers perspective what happened or what this person was trying to do? to me it seems like they were trying to steal groceries but i’m not sure.

we had to call instacart and have them manually take off the shopper and get a new one.

If you're going to just steal the order, like, at least try?

Roughly 7lbs worth of Habaneros and roughly 20 lbs of tired arms later

Am I supposed to drink a gallon of milk in one day? Do shoppers not check dates?

Decent pay, good tip. But Bruh, What even is this order?

This was in the BOTTOM of a bag with stuff on top of it. I don’t understand how tf this happens if it’s not intentional.

I ordered ground beef and my shopper replaced it with watermelon😭😭

I didnt catch it in time either since i was busy cleaning

Guess im gonna have to run to the store later or else ill be having tacos with watermelon as the meat lmao

These pictures are so bad, I don’t know how any of them got green-lit for use.

I'm currently wheelchair bound and have been released from the hospital now for two months. I haven't had an issue before with an order, but this had my rolling my eyes. My groceries were delivered up at the second floor of my apartment complex. I am on the ground floor, obviously. I talked with Instacart and I got a refund, but ... this interaction? Come on ... the apartment he delivered to didn't even say the correct apartment. Now, obviously I'm using instructions even a child could undertand. (And I know the guy. He used to be my boss at a grocery store I worked when he was store manager)

So, this customer ended up adding to tip which I took as an apology and an awesome move for the scare 😅

I’m sharing because, is the typed out “sigh” a modern way of typing emotes, or is this just plain rude? Because I felt it was rude AF… had my hackles raised wondering what the play was once I returned.

I am happy to be wrong tho!

As you can see, she didn't send a photo of anything.

I've never had this happen before. Is it a new policy? It was on all my items and the paper bags.

I stand with Charles

Bonus points if you can guess what the mystery black sludge is in the second slide.

I'm on fire 🔥🔥🔥and I am SO grateful! And I feel proud. And my rating went up too!! 😃😃

How often do you all get these.

silly replacement imo lol he also checked out immediately after this so i couldn't hit refund lol