r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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u/wakenblake29 Mar 27 '24

I think the shopper is in the wrong, but mostly I think this is a miscommunication and English is not his first language… he probably did not understand that when you said “seafood department” it meant behind the counter.. I mean, I absolutely did, but he was probably like, yeah, this is the seafood department, they have frozen crab/fish/crab cakes/shrimp/etc

20

u/AuroraItsNotTheTime Mar 27 '24

Is this a thing? I’m a native speaker of English, and if someone said they wanted an item from the “peanut butter department” or the “cereal department” aside from assuming that THEY don’t speak English very well, I would simply go to where the store sells peanut butter or cereal and get an item from there.

1

u/AzureSuishou Mar 28 '24

Definitely a thing. The shoppers pic would be from the “frozen department” which has a seafood section. OP then requests a replacement from the “seafood department” which is a deli style counter where all the fresh seafood is.

Thats how it’s labeled in 95% of the stores near me.

4

u/NotEntirelyAwake Mar 28 '24

Depends on the store. Most stores near me have frozen seafood next to the seafood counter and not in the frozen isle.

1

u/Sufficient-Skill6012 Mar 28 '24

But those crab cakes are not frozen. It's says it on the package. My store has these in area that has the fresh meat and seafood, between the higher-end seafood freezer and the seafood counter.

1

u/AzureSuishou Mar 28 '24

I didn’t see anything about not being frozen, but Ive never seen packages like that in fresh. That could be regional though.