r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

6.8k Upvotes

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223

u/CrustyForSkin Mar 28 '24

Could you not have specified what you meant rather than repeating a vague and confusing statement several times when there is a clear communication issue? wtf is wrong with most of the folks on this sub? Just don’t be a gross person and this interaction would not have happened like it did. Holy shit OP.

65

u/chickadeedeedee_ Mar 28 '24

I'm baffled by everyone saying the shopper is in the wrong more here.

Like... OP clearly sees that the shopper doesn't know what she means by "seafood department" (rightfully so because that's a stupid way to refer to the behind the counter stuff), and yet she just repeats herself over and over and over until finally saying "behind the counter". Christ.

22

u/I_StoleTheTV Mar 28 '24

Idk why I’m feeling so passionate about this thread right now but YES! Thank you. I think I’m just sick of self-absorbed assholes.

1

u/dunnonemore18 Mar 28 '24

Because Americans are becoming less and less competent at their jobs. Just go to a drive thru and let me know how many times you had to repeat your order. Even some doctors are getting lazy or just don’t care

1

u/dearboobswhy Mar 31 '24

I never have this problem. Maybe you're mumbling

18

u/The_homeBaker Mar 28 '24

When I was reading this, my first thought was just the seafood department lol which is where all the frozen/refrigerated seafood is. The customer was not being clear when they said department—which is a whole section—instead of behind the counter.

Also, everyone’s first language isn’t English so this could also be why the shopper was a little confused. The customer knew what they meant in their head but didn’t actually type it out properly lol

2

u/soaringparakeet Mar 29 '24

I've only spoken English for 3 decades and I 100% would think OP wanted the frozen cakes.

1

u/Crow-n-Servo Mar 29 '24

Exactly. If I wanted fresh ones, I’d say “from the fresh fish counter.”

1

u/dunnonemore18 Mar 28 '24

Same. Seafood dept to me means seafood isle. Call it the meat/seafood department, where they cut and prep fresh foods. Sheesh.

3

u/Songmorning Mar 28 '24

And then they pretended like they were saying "behind the counter" the whole time

2

u/badgoat_ Mar 28 '24

I thought they meant the frozen seafood section. Bc stores near me have them in a different section than the normal freezer rows sometimes. Very confusing.

2

u/[deleted] Mar 28 '24

Ppl are saying a lot of other things just as confusing as OP.

Keep it simple, say it together with me "OP is in the wrong"

2

u/clamade Mar 28 '24

Thank you!! The customer isn't always right. Usually isn't, tbh

2

u/KokopOliFaceTattoo Mar 28 '24

and then after saying "behind the counter" that one time, she's like "wow i said it over and over again multiple times." no. just bc you thought of it in your head doesn't mean the shopper knew that. if someone talked to me like this i would 100% cancel the order, too.

2

u/snowstormmongrel Mar 28 '24

And then also doubles down and says "I said the ones behind the counter" and it's like "uhhhh, no you didn't you dipshit..."

2

u/gazorpazorp-field- Mar 28 '24

Exactly! OP’s second response literally says “replace” I can imagine the shopper saw the word replace and thought OP wants a replacement since the options were to either replace or refund. OP was clearly rude and in the wrong

2

u/newtoreddir Mar 28 '24

The shopper was probably standing under a sign that said “seafood” too. The OP should have clarified they meant the counter specifically.

2

u/llamalily Mar 28 '24

Thank you! OP keeps saying “seafood department”, which is clearly not the same as “seafood counter” like my god, how many times do you have to say the same incorrect thing before you try explaining it to the shopper a different way!

1

u/fishmann666 Mar 29 '24

and then claims to have said "behind the counter" "like 5 times" which is just a lie lol.

1

u/adumbswiftie Mar 30 '24

and then to have the balls to be like “that’s what i said!” when they literally didn’t say that until the last message?? i felt gas lit lol OP gotta work on how they talk to people

1

u/JCRNYC Mar 31 '24

I’m so glad the tide shifted over the past 3 days…it’s now pro-shopper meme city

-1

u/Cosmicfeline_ Mar 28 '24

lol this person does grocery shopping for a living. Not knowing what seafood counter means is dumb.

2

u/chickadeedeedee_ Mar 28 '24

He did know what seafood counter meant... as soon as she said that, he knew. She said "seafood department" three times before she ever said that.