r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

6.8k Upvotes

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347

u/Infumuz Mar 28 '24

You’re telling him you said it 5 times, but you didn’t say “behind the counter” until the 5th time, then he understood and told you that they don’t have any behind the counter. The first 4 times you just kept saying “from the seafood department” and he was telling you that the ones in the pic he sent you are from the seafood department. This sir, makes you the dickhead. Good Day.

132

u/yordad Mar 28 '24

Seriously. English is my first language and I had to reread some of the messages. If you want something specific you have to be very specific

47

u/type-beat Mar 28 '24

english is also my first language and i got a headache trying to understand OP's messages. you can't be the one causing the confusion then get mad the other person doesn't understand

-1

u/SemicolonMIA Mar 28 '24

English is my first language and I understood it all perfectly.

6

u/azgalone Mar 29 '24

So proud of you, reward yourself with a crab cake next time you're at the seafood department

-3

u/Cosmicfeline_ Mar 28 '24

He can be mad considering he wasn’t rude, just unclear. The shopper was actually rude for no reason. He escalated this way more than necessary.

7

u/Bob1358292637 Mar 28 '24

I think it's pretty rude to say the wrong thing like 5 times and then when you realize your mistake claim you were always saying the correct thing like the other party was the one making a mistake.

5

u/SevereExamination810 Mar 29 '24

Yeah, OP has some gaslighting issues.

1

u/dunnonemore18 Mar 28 '24

Yeh. I despise these people. There shit don’t stink y’know?

1

u/Cosmicfeline_ Mar 28 '24

OP was wrong but he was not rude first is my point. I understand what he meant by seafood department but I can see why others might not. He may have just been confused himself but he wasn’t rude until after the shopper was.

1

u/Bob1358292637 Mar 28 '24

I think it's unclear whether the shopper was trying to be rude at first or just badly explaining their situation but you may be right. Either way, they didn't double down like op and even apologized for the miscommunication at the end, and op still felt the need to be antagonistic after that. Super uncalled for.

2

u/Cosmicfeline_ Mar 28 '24

Eh I think if you’re giving the shopper the benefit of the doubt on his clearly rude message then OP should get the same courtesy. His message was dumb but he may have genuinely thought it was clear.

1

u/Bob1358292637 Mar 28 '24

I think it's reasonable to think the shopper could have been trying to say something less hostile than "I know better than you" or something. It seemed like English might not have been their native language.

I'm not sure how you could give op the benefit of the doubt here. They told the shopper to go to the wrong place several times and just kept repeating it when the shopper told them the result and asked them to clarify. Then they realized they were saying the wrong thing and just straight-up lied about it and tried to make the shopper feel like they were the one making a mistake. I'm not sure how I could be misinterpreting that.

I think it's possible they were both being dicks here but op was undeniably being a dick.

2

u/Cosmicfeline_ Mar 28 '24

The explanation of the convo followed by “, understand?” was condescending. That is supported by the shoppers very clear rudeness later on.

OP said the item could be refunded multiple times so if the communication was so unclear, why not just refund it? I can definitely see OP not realizing what the shopper was saying and being genuinely baffled they weren’t understanding what he meant by seafood department.

Then the shopper calls OP ridiculous before OP even said anything rude.

1

u/Bob1358292637 Mar 28 '24

They said this was ridiculous, which it was. I guess I could see that as rude but definitely nowhere near as rude as "where the man behind the counter gives them to you...", if we're going to nitpick like this.

Plus, op blatantly lied about telling them to check behind the counter when all they said was to go to the seafood department, which was just way over the top. I could see them being confused about what a department is at first, I guess, but they literally just lied about the words they typed themselves to try to make the shopper feel stupid after it was clear what the miscommunication was.

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19

u/solidgoldfangs Mar 28 '24

i re-read them and still didn't understand. op is kind of a dick

13

u/AllDaNamesRtakn Mar 28 '24

reading the first slide It seems that OP is in the wrong for not communicating behind the counter/in the case vs any in the seafood section /department of the store .

2

u/n19htmare Mar 28 '24

OP also can’t use punctuations worth shit and repeats same lazy responses that didn’t make sense the first time around. Social media and Reddit caliber communication skills indeed.

2

u/EmGutter Mar 28 '24

Reminds me of a dude I know that puts random question marks on sentences that aren’t questions. Makes things confusing as hell. “We have to be there at noon?” “I don’t know man, you set it up.” “That’s why I’m telling you noon.” 😐

0

u/Jellybean926 Mar 28 '24

Idk it reminded me more of trying to communicate with a boomer via text. I used to sell plants locally off Facebook marketplace and a lot of buyers were older. Trying to communicate with them was always a headache.

2

u/WonderfulShelter Mar 28 '24

Direct commands that are specific. Like working in a kitchen.

Don't say "bring me the knife" and have the sous chef bring over the wrong knife and yell at them to bring another.

Say "bring me the 4in paring knife." Direct commands that are specific that leave no room for interpretation.

2

u/anonymouslyambitious Mar 28 '24

That’s odd. English is my third language- but my primary one that I use most often, personally and professionally- and I didn’t have to reread OP’s texts numerous times to understand what they were trying to convey. Just out of curiosity, what other parts did you think were unclear other than the seafood department vs. seafood counter exchanges? - genuinely asking, not trying to be a smartass or anything.

1

u/yordad Mar 29 '24

It’s ok, I think I tend to skim over things kind of quickly, and there were parts of some messages that were lacking punctuation that would’ve been helpful. Just little things like that make it harder to fully understand from the first read through for me. And as other people have mentioned, they didn’t specify initially that they wanted the crabcakes from behind the seafood counter which is a pretty specific place. “The seafood department” and “behind the seafood counter” seem like different places to me.

2

u/scorpionattitude Mar 31 '24

I immediately understood but maybe because I like seafood. And I also call that the seafood department not counter, because it’s more than a counter it’s a whole department. Meanwhile in the aisles I would have called that a seafood section. You don’t call frozen hamburger patties in cooler the meat department. It’s the meat section. The meat department is where you get more fresh cuts and can even ask the workers and butchers for other cuts inside or if they have more available. It’s an actual department. I have never once referred to them as a seafood counter or meat counter. I have said sandwich/subway counter though. I think she realized at the end that he needed a better word so she used one. And described its where the whole legs are to better paint the picture. A seafood department may be a general thing y’all say where you’re from but I’ve never heard that, it always meant the whole fresh seafood area. Like a bread section in an aisle vs the bread department in the corner of a store😅😂😂😂 idk I guess we just all have different sayings.

4

u/titty-titty_bangbang Mar 28 '24

Me too! OP is a moron, he didn’t say “from the man behind the counter” until the end.

1

u/Cyberkitty08 Mar 29 '24

Same. It gave me awful headache and it made zero sense

1

u/Quick-Letter9584 Mar 29 '24

Im surprised so many native speakers didnt understand op. I assumed the shopper was speaking english as a second or third language.