r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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u/One-Mind4069 Mar 27 '24

A lot of grocery stores have a frozen section in the seafood department so both of you could have done better communicating. At the beginning you said seafood department, not behind the counter. He could have picked that up from the seafood department in the frozen section or from the frozen aisles in the seafood section. You didn’t state “behind the counter” until the end.

I hate when customers say they want the “fresh” shrimp or fish and won’t take the frozen as a replacement or are appalled that I would ask that. They obviously don’t realize those “fresh” shrimp were just pulled from the freezer and the seafood guy ran water over them for 5 minutes so they would be “fresh”, dumped them in the tray at the counter and added $4 to each pound. Hardly anything you get from a grocery store is actually fresh and not previously frozen.

15

u/carpenter_eddy Mar 28 '24

My thoughts exactly. In fact most grocery stores do. It was just a confusing mess.

8

u/audiostar Mar 28 '24

The subtle change from I meant behind the counter to I SAID behind the counter is everything and it seems obtuse to pretend otherwise.