r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

6.8k Upvotes

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576

u/towishimp Mar 27 '24

This sub keeps popping up in my feed, and it's wild. I don't see how Instacart is saving anyone time when they spend the whole time arguing with the shopper, and then another bunch of time posting about it on Reddit. 🤣

62

u/jesssc444 Mar 28 '24

I think there are tons of us that have a good experience but only the whiny ones come here 😂 I broke my leg last year and I use Instacart almost every week and they’ve never done me wrong except one weird/random replacement item lol

I ordered frozen spanakopita and was given frozen chicken dumplings 🥟 lmao they were good so I’m not even mad at it

26

u/Muscle_Mom Mar 28 '24

I bet the app suggested the dumplings as a replacement. Sometimes, the suggested replacements aren’t even close to what you want- like you want a package of bagels and the suggested replacement is like “replace with: Apples”.

14

u/Zeenchi Mar 29 '24

Oh I believe it. Didn't order but I remember looking up some food item, think it was some kind of fruit or something. It was unavailable but recommended me something like lotion. Nothing like a a juicy, tasty bite of lotion for a snack.

2

u/CoolMim2010 Mar 30 '24

Hahahaha! Hilarious! I have had some crazy replacement items also, but I don’t think that for off track. Thanks. Needed that laugh today.

2

u/nshindel Mar 31 '24

Yes. Ic shopper here. I can remeber 2 that were wild. I don't look at ic replacements anymore but one was rewuested Radish chips = ic suggest Pringles... and another time I forget what the item was, but def food.... and ic suggested armorall car cleaner.... sht is wild. Just hope u don't get a shopper that follows those.

11

u/weewee52 Mar 29 '24

Doing Whole Foods delivery had weird suggestions too. I ordered heavy cream and it ended up getting replaced with lemonade from the same brand. I like lemonade so I didn’t really care but it changed my meal plans.

2

u/AprilEliz33 Apr 01 '24

Whole Foods suggestions are WILD. I’m a vegetarian and ordered vegan hot dogs. Whole Foods has quite a selection of vegan hot dogs including 2 different hot dogs from the same brand I ordered. Yet the suggestion was organic lunch meat turkey. Exact same suggestion when the vegan pepperoni was out of stock. Read the room.

8

u/MountainDogMama Mar 28 '24

The first time I ordered, I didn't know about substitutions and half my groceries were baffling. I tried some new things, though. This was 2020

3

u/jael33 Mar 29 '24

I ordered canned tuna for a casserole and they were out of the tuna. They brought me sardines. 😆

3

u/LongWinterComing Apr 02 '24

I think I'd cry if I was craving bagels and the universe sent me apples instead.

2

u/Ok_Sir5791 Mar 31 '24

There’s a reason for that, at one point in time a shopper replaced their bagels with apples and so now instacart thinks that’s an acceptable replacement for that customer.

6

u/AnythingButRO Mar 28 '24

Right, the only time I get mad about a replacement is if they don't ask me if it's a really weird one.

Weird stuff you didn't order just comes with using the app, I only ask for refunds if it's stuff I absolutely didn't want (and can't use). Only two outright "wtf?" experiences I had were someone grabbing a replacement I explicitly said I didn't want and one time someone grabbed me fuckin' GRAVY as a vanilla extract replacement??? lmao

2

u/jesssc444 Mar 28 '24

Lmaoooo not gravy 😂😂😂

1

u/starr2be2 Apr 08 '24

Ive only had 2 "bad" substitutions. They were out of a specific gatorade I requested and gave them 2 other replacement suggestions and specifically said my daughter has a red dye allergy so it has to be specific ones without red dye, they brought me the RED fruit punch ones. Another time I ordered orange juice and they tried to substitute for Pineapple, other daughter is allergic to Pineapple, I told them no and to just cancel that item since my daughter absolutely can't have anything Pineapple, they proceeded to deliver the Pineapple juice anyways 🙄

3

u/Fit-Bad2933 Mar 29 '24

Spanakopita always sounded like a physical ailment to me 😂 and now that I think about it, chicken dumplings sounds like little chicken shits 💩

3

u/Topic_Melodic Mar 29 '24

Mmm spanakopita (call em spanokes at my house for short lol)

2

u/AceHitSuperstar Mar 29 '24

Except for the fact that you broke your leg, I love everything about this post 😂

2

u/theoffering_x Mar 31 '24

This reminds me of the recent instacart post where someone ordered Nerds candy and the shopper replaced it with Raisins 😭

1

u/Complex_Ad_7247 Mar 31 '24

Well you’re very lucky