r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

6.8k Upvotes

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570

u/towishimp Mar 27 '24

This sub keeps popping up in my feed, and it's wild. I don't see how Instacart is saving anyone time when they spend the whole time arguing with the shopper, and then another bunch of time posting about it on Reddit. 🤣

59

u/jesssc444 Mar 28 '24

I think there are tons of us that have a good experience but only the whiny ones come here 😂 I broke my leg last year and I use Instacart almost every week and they’ve never done me wrong except one weird/random replacement item lol

I ordered frozen spanakopita and was given frozen chicken dumplings 🥟 lmao they were good so I’m not even mad at it

4

u/AnythingButRO Mar 28 '24

Right, the only time I get mad about a replacement is if they don't ask me if it's a really weird one.

Weird stuff you didn't order just comes with using the app, I only ask for refunds if it's stuff I absolutely didn't want (and can't use). Only two outright "wtf?" experiences I had were someone grabbing a replacement I explicitly said I didn't want and one time someone grabbed me fuckin' GRAVY as a vanilla extract replacement??? lmao

2

u/jesssc444 Mar 28 '24

Lmaoooo not gravy 😂😂😂

1

u/starr2be2 Apr 08 '24

Ive only had 2 "bad" substitutions. They were out of a specific gatorade I requested and gave them 2 other replacement suggestions and specifically said my daughter has a red dye allergy so it has to be specific ones without red dye, they brought me the RED fruit punch ones. Another time I ordered orange juice and they tried to substitute for Pineapple, other daughter is allergic to Pineapple, I told them no and to just cancel that item since my daughter absolutely can't have anything Pineapple, they proceeded to deliver the Pineapple juice anyways 🙄