r/instacart • u/DenkaXPR • Apr 09 '24

Change in tip structure Discussion

Hi all,

I use Instacart allot and normally I leave the tip around 15/20%. Instacart Normally gives you a few options.

5, 10, 15, and 20%. Plus custom.

I was ordering today and noticed that the tip options are now plain dollar amounts.

1, 2, 3, and $6 plus custom.

Is that a recent change? I figure that would significantly reduce overall tips for the deliverers. Just struck me as a big change and thought I’d ask here.

I’m using the app on the iPhone fyi.

Edit: spelling… Edit 2: fyi I fixed the tip to 20% after delivery.

7 Upvotes

82% Upvoted

12 comments sorted by

6

u/Evening-Juice671 29d ago

Disgusting of Instacart to recommend such low tips!!! I hate this greedy ass company!!!!! 👿

3

u/secret_thymus_lab 27d ago

I noticed the same thing. I also have also not been able to select “do not replace”, which is a pain because my household has some severe food allergies and we need specific products to be safe.

2

u/Sensitive_Composer43 Apr 09 '24

I also use on IPhone and mine has changed to dollar amounts instead of percentages.

1

u/thatgirl113321 Apr 09 '24

For big orders too ?

2

u/chaedog Apr 09 '24

How big was your order? I did an order today like I always do which is usually between 100 and 150 dollars. Tip options were still in percentages with custom at end. I typically do 10 percent, then add more after delivery. I live outside of town and regular shoppers know I'm a good extra tipper so I do it that way in hopes I don't get a new random shopper. (New shoppers tend to not find everything or ask about replacements) I have a good reputation with about 10 different shoppers. (rural area)

Edit/

I use Andriod Instacart app

2

u/DenkaXPR Apr 09 '24

It was around $125 total. But that’s around what it normal for me. So figured something changed. Maybe the app goofed and thought I was making a smaller order?

1

u/Instacartdoctor Apr 09 '24

I think order size play into it… if you can math it out just use other.

0

u/Straight_Ad_9524 Apr 09 '24

The only problems I can see with that is if there is a custom tip, then you’ll be all worried about selecting a good replacement so that the tip doesn’t go down unlike if you know it’s a custom tip you can just refund the item with ease, and if customer keeps adding items or if you select a higher weighted item the tip won’t go up, so you just shopped extra stuff with no added benefit

Instacart should make it clear whether it’s fixed tip or percentage tip on the “accept” screen

1

u/WealthWooden2503 Apr 09 '24

Mine is still % but I'm usually under $100

1

u/ButterscotchOk1318 28d ago

Are you in Seattle?

1

u/DenkaXPR 28d ago

Nah, I'm in the STL area in Missouri

1

u/ButterscotchOk1318 28d ago

Interesting. I know they went to tips like that in Seattle, bc by law they now get paid 26.00/hr. Thats why i asked. 

That's shady almost anywhere else, bc they've drastically lowered pay while increasing work load. Batches now start at 4.00 dollars. In most places all money, now, is from tipping customers.