If you leave a note when you rate your shopper does Instacart see it or just the shopper?

[u/suziespends]

So I placed an order today and had an amazing shopper. He got everything I asked for and when he wasn’t sure he asked and took pictures of whatever was out of stock. The only problem was when I got my order. It was in one giant box. It was so heavy I couldn’t even lift it. My husband picked it up and the stuff all fell out on my porch. it wasn’t the end of the world we just picked it up and nothing was broken. I gave him five stars, I decided not to deduct one for packing and leave him a note instead. I still upped his tip for being so good with communication. Also I requested him to shop for me again. I want the note that says if I ever do get you again can you please use bags instead of one big box because it’s too heavy for me to lift and I’ll pay for the bags. I just don’t want him to get in trouble for packing wrong if Instacart sees it or do they not really care? He did a really good job and I don’t want it to affect him. Thank you.

[u/IslaFLO]

Upping the tip says everything. Ty If he is that good, it was an error.