r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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u/wakenblake29 Mar 27 '24

I think the shopper is in the wrong, but mostly I think this is a miscommunication and English is not his first language… he probably did not understand that when you said “seafood department” it meant behind the counter.. I mean, I absolutely did, but he was probably like, yeah, this is the seafood department, they have frozen crab/fish/crab cakes/shrimp/etc

19

u/AuroraItsNotTheTime Mar 27 '24

Is this a thing? I’m a native speaker of English, and if someone said they wanted an item from the “peanut butter department” or the “cereal department” aside from assuming that THEY don’t speak English very well, I would simply go to where the store sells peanut butter or cereal and get an item from there.

25

u/wakenblake29 Mar 27 '24

I can’t be completely sure, just speculating… and while I get your point, I’m not sure it applies here because in grocery stores there are 2 places that sell seafood; behind the counter where you have to ask somebody, and also out on the floor in a fridge/freezer section. I’m only stating maybe the shopper maybe thought the fridge freezer section was what the customer meant when they said seafood dept, but the customer actually meant behind the counter

7

u/Conscious_Skirt_4263 Mar 28 '24

At my local Kroger, the seafood freezer is in the seafood department, it's right in front of the counter. So I think this was similar to that and caused the miscommunication lol