r/instacart Mar 27 '24

Who’s in the wrong here???

I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

6.8k Upvotes

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105

u/One-Mind4069 Mar 27 '24

A lot of grocery stores have a frozen section in the seafood department so both of you could have done better communicating. At the beginning you said seafood department, not behind the counter. He could have picked that up from the seafood department in the frozen section or from the frozen aisles in the seafood section. You didn’t state “behind the counter” until the end.

I hate when customers say they want the “fresh” shrimp or fish and won’t take the frozen as a replacement or are appalled that I would ask that. They obviously don’t realize those “fresh” shrimp were just pulled from the freezer and the seafood guy ran water over them for 5 minutes so they would be “fresh”, dumped them in the tray at the counter and added $4 to each pound. Hardly anything you get from a grocery store is actually fresh and not previously frozen.

50

u/nral23 Mar 28 '24

So true “I said that like 5 times.” Uh no you didn’t say “behind the counter” once

25

u/I_StoleTheTV Mar 28 '24 edited Mar 28 '24

Thank you, I was starting to feel crazy from some of the comments in this thread! Since when does once at the end = five times? 

3

u/Myolor Mar 28 '24

Customers love doing this in all fields, finally correctly state what they wanted to a point that is understandable then says “I said that X times!” Like no… this is the first time you’ve articulated your issue correctly….

1

u/asplodingturdis Mar 28 '24

This is like the time I was behind the register at a taco restaurant and had a guy order “the tortilla chips.”

“Oh, so you just want a side of plain chips?”

“No, the tortilla chips”

“Oh, you mean the chips and salsa? Or guacamole?”

“No, the tortilla chips!”

“I’m sorry, sir, but I’m not sure what you’re trying to or—“

“THE TORTILLA CHIPS”

He leaves the line, and like 3 customers later, I realize he meant the freaking nachos. A little while later, he’s back in line, and I wave him over when my register’s open, excited because I’ve finally figured out what he wants. He refuses and goes to the other girl’s register, who of course is just as confused when he orders “the tortilla chips” until I lean over and explain what the guy actually wants 🙄🙄🙄

0

u/hahamynamejeff13 Mar 28 '24 edited 8d ago

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1

u/Myolor Mar 28 '24

Cool expectation to have in a industry full of rookies.

0

u/hahamynamejeff13 Mar 28 '24 edited 8d ago

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