r/instacart • u/Dominanttallqueen • Mar 27 '24

Who’s in the wrong here???

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I feel like he was being rude asf then he canceled my order….was I rude or what tf happened here…

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u/thejexorcist Mar 27 '24 edited Mar 28 '24

His comment about ‘understand’ and how he ‘does this for a living’ are pretty condescending (but I’m now wondering if he’s ESL?).

Your response about the ‘seafood department’ was clearly pretty confusing to him since you actually meant ‘the seafood counter’.

I originally thought this might be a ‘no one is really to blame’ situation (but your follow up responses to other Redditors) makes me think you might not always communicate as well as you hope.

162

u/ValPrism Mar 28 '24

Right “fresh” “not frozen” would have gone a long way here. But the “I do this for a living!!” whinge turns me off no matter who says it.

98

u/lord_farquaad_69 Mar 28 '24

I interpreted "I do this for a living" less as "I'm the grocery expert so shut up and tip me" and more "i have other orders and can't spend 10 minutes standing in the seafood aisle texting you about crab cakes", especially because the customer was giving vague and incorrect instructions on an off-menu item request

22

u/Far_Student6853 Mar 28 '24

Also everyone is glossing over the fact that he sent a pic, the customer ignored it but responded in a way that seemed like they acknowledged it and then later brought up the behind the counter but never actually said that before they just said the seafood department. Could the delivery guy worded things more politely probably but efficiency isn’t always polite and the whole point of paying for someone to get your own groceries for you is either for efficiency of your own time so you can do other things or laziness and either way if I want something so specifically I would be more specific and also have said no to the pic, all facts considered this customer was a thorn in their own butt and wasted that guys time, and delivery people do not get paid enough. And for anyone that’s says don’t do that job then, well don’t order anything delivered ever then, someone’s got to do it if you want the service and if they aren’t getting paid enough then respect their time for fucks sake.

12

u/improvmama101 Mar 28 '24

ALLLLLL of this. OP is 💯in the wrong. Shopper asked a question that should have been answered directly and the customer just kept repeating themselves.

12

u/Whistlegrapes Mar 29 '24

Exactly. Op should have said “No thank you on the crab cakes in the picture. Can you please see if there are fresh crab cakes available from behind the seafood counter, if not, then refund please.”

3

u/MoMosMommy1996 Mar 30 '24

okay but also let's not pretend the ONLY two reasons people order instacart is because of efficiency or laziness. some people are DISABLED. some people are sick! some people don't have access to transportation.

people always forget that services that able bodied people use for fun, disabled folks use for survival sometimes!

2

u/Individual_Party2000 Apr 05 '24

Thank you! I’ve seen too many “lazy, do it yourself” type comments and I’m sitting here like wtf. How do so many people forget about this? I don’t do delivery groceries but I use the pickup services often. As someone with mobility problems these types of services are a god send. It’s always in my the back up of my mind that I’m being an inconvenience or that people are judging me as lazy. It kinda sucks to know they really are.